ERP Technical Lead

3 weeks ago

Toronto, Canada Harland & Wolff Full time

Job Purpose

Digital Transformation is a core element of Harland & Wolff.  In order to realise the digital ambitions within our business we are looking to strengthen our internal digital capabilities.  We are looking for a pro-active, self-motivated, and collaborative individual to actively contribute to our internal project and program initiatives, but also have a key role in building a digital and data culture within the company. Harland & Wolff currently use IFS APPS 10 Project Management, Finance, HR, CRM, SCM across all sites.

The Role

  • Manage, coach and mentor a team of ERP technical experts
  • Participate in annual reviews and mid-year reviews to ensure business objectives are completed
  • Leads the technical design of CRIM items, ensuring they are delivered including full documentation and implemented with change control
  • Manage and administer the IFS Application
  • Manage deployment of IFS patches and upgrades
  • Collaborate with the team members to maintain, upgrade, and optimize IFS systems performance
  • Management of ticketing system to diagnose and resolve system issues
  • Ability to serve as a liaison between both business and technical teams
  • Manage Touch App Servers
  • Report Design in IFS Lobbies, Business Reporter, Crystal Reports, Quick Reports, Power BI.
  • Appropriately transfer knowledge and train business to enable them to maintain the implemented software solution
  • Manage 1st line support team to resolve 1 st line Technical issues

About you

  • Ability to work in the UK without sponsorship required
  • Strong experience IFS implementation experience as a consultant or on a client team is required.
  • In depth functional knowledge within IFS Functional Area
  • Touch points with Projects and Finance modules
  • Understanding of core processes
  • Process improvement experience is beneficial but not required.
  • Demonstrated excellent oral, written, interpersonal, presentation, facilitation, negotiation, organisational, analytical, and problem-solving skills as well as strong computer skills are required.
  • Ability to provide exceptional client service, effectively lead project teams, appropriately prioritise, pay attention to details, display appropriate professional appearance and demeanour, and work in a fast-paced, team environment

The Package

  • Competitive base pay
  • Hybrid working
  • 31 days holiday
  • Life assurance

 

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