Printer Service Technician

2 months ago


Mississauga, Canada Docucomm Business Systems Inc. Full time

Field Service Technician- Production Print

Overview
Are you passionate about providing top-notch technical support and problem-solving within the production print environment? We're searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. If you thrive in a fast-paced, forward-thinking setting and possess a talent for troubleshooting, we'd love to hear from you

Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable

Responsibilities
Perform on-site maintenance and repairs for production print equipment.

Diagnose and resolve technical issues promptly to minimize production downtime.

Conduct regular inspections and implement preventive maintenance procedures.

Install, configure, and calibrate production print machinery for optimal performance.

Collaborate closely with clients, delivering outstanding customer service and support.

On-site service of MFPs
Maintain parts and call management as well as accurate records to achieve KPI targets
Responsible to learn new technologies, maintain accurate records and assist other team members as required
10% - Lead referrals, assists with customer assessments and solution design
90% - break-fix and customer support
Seeks opportunities to improve territory parts budget and inventory control
Perform other relevant duties as assigned by management


Requirements

Qualifications

Demonstrated experience in servicing and repairing Canon and Konica Minolta equipment and production print machinery.

Proficient in mechanical and electrical troubleshooting within a production print environment.

Familiarity with a variety of production print technologies and systems including Canon and Konica Minolta

Exceptional communication skills and a strong customer service orientation.

Ability to work independently and adapt to diverse client environments

Network Skills:
Install and troubleshooting of basic printing and scanning solutions.
Microsoft OS peer to peer and client side of server environments
Familiar with printing from common business apps


Solutions Knowledge: Basic understanding of solutions portfolio


Product Knowledge: Excellent working knowledge and certification of production systems


Color Skills: Working knowledge of calibration, and RIP configurations

Communication Skills: Excellent verbal and written and interpersonal
Mentoring and Instruction: 10% - based on technical expertise
Pre/Post Consulting Ability: Moderate
Working directions: Requires limited assistance for more difficult problems

Must have previous experience in servicing Canon and Konica Minolta equipment

HP Wide format experience and asset

Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations
Travelling within Canada. Candidate must provide & maintain valid travel documents at own
expense
Own vehicle and possess valid insurance with appropriate coverage and a valid drivers’ license in good standing
Standby and after hours work may be required
Training may require afterhours travel and stay overs including weekends
Perform other relevant duties as assigned by management.

Please forward your resume at following email address: jobs@docucomm.ca


  • Printer Technician

    4 months ago


    Mississauga, Canada Printer Repairs GTA Full time

    **PRINTER SERVICE TECHNICIAN NEEDED** Printer Repair GTA, a division of Synergy IT Solutions Inc. looking for a Thermal Printer Service technician or Lebel Printer technician for their corporate clients. We specialize in servicing a wide range of printer brands, including HP, Zebra, Ricoh, Canon, Xerox, Lexmark, and Brother, as well as printers and...


  • Mississauga, Canada Printer Repairs GTA Full time

    **PRINTER SERVICE TECHNICIAN NEEDED** Printer Repair GTA is a leading provider of printing and imaging solutions in the GTA area. We are committed to delivering high-quality printing services to businesses and individuals alike. Our team is dedicated to providing exceptional customer service and technical expertise in the field of printer repair and...

  • Service Technician

    3 weeks ago


    Mississauga, Canada The Corporate Group of Companies Full time

    **Service Technician - Printer/Copier** We are a well-established copier dealer based in Mississauga, seeking a dedicated and skilled **Service Technician** to join our team. This is a full-time position that requires technical proficiency, a strong work ethic, and a commitment to delivering exceptional service. If you have a passion for problem-solving,...

  • Printer Technician

    2 weeks ago


    Mississauga, Ontario, Canada Media Arts & Graphics Inc. Full time

    At Media Arts & Graphics Inc., we are seeking a skilled Printer Technician to join our team. The successful candidate will be responsible for reviewing job orders to determine production time, colour sequence and quantities required. This role involves filling ink fountains and controlling colour and viscosity, as well as setting up and operating the press...

  • Printer Technician

    2 weeks ago


    Mississauga, Ontario, Canada Media Arts & Graphics Inc. Full time

    At Media Arts & Graphics Inc., we are seeking a skilled Printer Technician to join our team. The successful candidate will be responsible for reviewing job orders to determine production time, colour sequence and quantities required. This will involve filling ink fountains and controlling colour and viscosity, as well as setting up the press and operating it...

  • Printer Technician

    1 week ago


    Mississauga, Ontario, Canada Media Arts & Graphics Inc. Full time

    We are seeking a skilled Printer Technician to join our team at Media Arts & Graphics Inc. The ideal candidate will have experience with digital press operations and be able to troubleshoot and resolve issues efficiently.Key Responsibilities:Review job orders to determine production time, colour sequence and quantities requiredFill ink fountains and control...

  • Printer Technician

    2 weeks ago


    Mississauga, Ontario, Canada Media Arts & Graphics Inc. Full time

    At Media Arts & Graphics Inc., we are seeking a skilled Printer Technician to join our team. As a key member of our production team, you will be responsible for operating and maintaining our digital printing equipment. Your primary duties will include:Key ResponsibilitiesReviewing job orders to determine production time, colour sequence and quantities...

  • Service Technician

    5 months ago


    Mississauga, Canada Quantum Document Solutions Inc. Full time

    Printer/copier experience: HP, Kyocera, - Network+ (preferable). - Knowledge of PC and printer networking. - Set-up, configure and install printer hardware. - Provide training and technical assistance. - Troubleshoot, maintain and repair printer hardware at the customer's location - Physically move printer hardware when required. - Good written and verbal...

  • Service Technician

    4 weeks ago


    Mississauga, Canada Quantum Document Solutions Inc. Full time

    Printer/copier experience: HP, Kyocera, - Network+ (preferable). - Knowledge of PC and printer networking. - Set-up, configure and install printer hardware. - Provide training and technical assistance. - Troubleshoot, maintain and repair printer hardware at the customer's location - Physically move printer hardware when required. - Good written and verbal...

  • Automation Technician

    4 weeks ago


    Mississauga, Ontario, Canada Randstad Canada Full time

    Automation TechnicianAre you an experienced Automation Technician looking for a new challenge? We have an exciting opportunity for a skilled professional to join our team in Mississauga, Ontario.This role involves working with industrial equipment, coding, and troubleshooting in a fast-paced manufacturing environment. If you have a strong background in...

  • Automation Technician

    4 weeks ago


    Mississauga, Ontario, Canada Randstad Canada Full time

    Automation TechnicianAre you an experienced Automation Technician looking for a new challenge? We have an exciting opportunity for a skilled professional to join our team in Mississauga, Ontario.This role involves working with industrial equipment, coding, and troubleshooting in a fast-paced manufacturing environment. If you have a strong background in...


  • Mississauga, Ontario, Canada Psiengineering Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at PSI Engineering. As a Field Service Technician, you will be responsible for installing, troubleshooting, and maintaining automated systems at customer sites.Key ResponsibilitiesInstall and configure automated systems, including printer and automation equipment, at...


  • Mississauga, Ontario, Canada Psiengineering Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at PSI Engineering. As a Field Service Technician, you will be responsible for installing, troubleshooting, and maintaining automated systems at customer sites.Key ResponsibilitiesInstall and configure automated systems, including printer and automation equipment, at...


  • Mississauga, Canada Canadian Bank Note Full time

    Description Internal Job Title: Machine Technician Job Type: Permanent, Full time Location:Toronto area Work Model: On-site Deadline for Submissions: Monday, March 25  Position Summary As a Machine Technician in our ID Systems group, you will work directly with our customers to maintain and repair their border management systems, including...

  • IT Support Technician

    5 months ago


    Mississauga, Canada Unacademy Full time

    Good Experience in Mac Support - Provide first/second level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported incidents. - Install, upgrade, support and troubleshoot XP, Windows...

  • Machine Technician

    4 weeks ago


    Mississauga, Ontario, Canada Canadian Bank Note Full time

    Job Title: Machine TechnicianAt Canadian Bank Note, we are seeking a skilled Machine Technician to join our ID Systems group. As a Machine Technician, you will play a critical role in maintaining and repairing our customers' border management systems, including hardware and software installations and creating documentation.Key Responsibilities:Monitor...

  • Machine Technician

    4 weeks ago


    Mississauga, Ontario, Canada Canadian Bank Note Full time

    Job Title: Machine TechnicianAt Canadian Bank Note, we are seeking a skilled Machine Technician to join our ID Systems group. As a Machine Technician, you will play a critical role in maintaining and repairing our customers' border management systems, including hardware and software installations and creating documentation.Key Responsibilities:Monitor...

  • Machine Technician

    1 month ago


    Mississauga, Ontario, Canada Canadian Bank Note Full time

    Job Title: Machine TechnicianAt Canadian Bank Note, we are seeking a skilled Machine Technician to join our ID Systems group. As a Machine Technician, you will play a critical role in maintaining and repairing our customers' border management systems, including hardware and software installations and creating documentation.Key Responsibilities:Monitor...

  • Machine Technician

    1 month ago


    Mississauga, Ontario, Canada Canadian Bank Note Full time

    Job Title: Machine TechnicianAt Canadian Bank Note, we are seeking a skilled Machine Technician to join our ID Systems group. As a Machine Technician, you will play a critical role in maintaining and repairing our customers' border management systems, including hardware and software installations and creating documentation.Key Responsibilities:Monitor...


  • Mississauga, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking an experienced Electro-Mechanical Technician to join our team at Randstad Canada. As an Electro-Mechanical Technician, you will be responsible for troubleshooting and resolving issues with inkjet printers, including mechanical problems, ink flow issues, and software-related issues.Key Responsibilities Troubleshoot and diagnose...