Printer Service Technician

2 months ago


Mississauga, Canada Docucomm Business Systems Inc. Full time

Field Service Technician- Production Print

Overview
Are you passionate about providing top-notch technical support and problem-solving within the production print environment? We're searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. If you thrive in a fast-paced, forward-thinking setting and possess a talent for troubleshooting, we'd love to hear from you

Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable

Responsibilities
Perform on-site maintenance and repairs for production print equipment.

Diagnose and resolve technical issues promptly to minimize production downtime.

Conduct regular inspections and implement preventive maintenance procedures.

Install, configure, and calibrate production print machinery for optimal performance.

Collaborate closely with clients, delivering outstanding customer service and support.

On-site service of MFPs
Maintain parts and call management as well as accurate records to achieve KPI targets
Responsible to learn new technologies, maintain accurate records and assist other team members as required
10% - Lead referrals, assists with customer assessments and solution design
90% - break-fix and customer support
Seeks opportunities to improve territory parts budget and inventory control
Perform other relevant duties as assigned by management


Requirements

Qualifications

Demonstrated experience in servicing and repairing Canon and Konica Minolta equipment and production print machinery.

Proficient in mechanical and electrical troubleshooting within a production print environment.

Familiarity with a variety of production print technologies and systems including Canon and Konica Minolta

Exceptional communication skills and a strong customer service orientation.

Ability to work independently and adapt to diverse client environments

Network Skills:
Install and troubleshooting of basic printing and scanning solutions.
Microsoft OS peer to peer and client side of server environments
Familiar with printing from common business apps


Solutions Knowledge: Basic understanding of solutions portfolio


Product Knowledge: Excellent working knowledge and certification of production systems


Color Skills: Working knowledge of calibration, and RIP configurations

Communication Skills: Excellent verbal and written and interpersonal
Mentoring and Instruction: 10% - based on technical expertise
Pre/Post Consulting Ability: Moderate
Working directions: Requires limited assistance for more difficult problems

Must have previous experience in servicing Canon and Konica Minolta equipment

HP Wide format experience and asset

Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations
Travelling within Canada. Candidate must provide & maintain valid travel documents at own
expense
Own vehicle and possess valid insurance with appropriate coverage and a valid drivers’ license in good standing
Standby and after hours work may be required
Training may require afterhours travel and stay overs including weekends
Perform other relevant duties as assigned by management.

Please forward your resume at following email address: jobs@docucomm.ca


  • Printer Technician

    5 months ago


    Mississauga, Canada Printer Repairs GTA Full time

    **PRINTER SERVICE TECHNICIAN NEEDED** Printer Repair GTA, a division of Synergy IT Solutions Inc. looking for a Thermal Printer Service technician or Lebel Printer technician for their corporate clients. We specialize in servicing a wide range of printer brands, including HP, Zebra, Ricoh, Canon, Xerox, Lexmark, and Brother, as well as printers and...


  • Mississauga, Canada Printer Repairs GTA Full time

    **PRINTER SERVICE TECHNICIAN NEEDED** Printer Repair GTA is a leading provider of printing and imaging solutions in the GTA area. We are committed to delivering high-quality printing services to businesses and individuals alike. Our team is dedicated to providing exceptional customer service and technical expertise in the field of printer repair and...

  • Service Technician

    1 month ago


    Mississauga, Canada The Corporate Group of Companies Full time

    **Service Technician - Printer/Copier** We are a well-established copier dealer based in Mississauga, seeking a dedicated and skilled **Service Technician** to join our team. This is a full-time position that requires technical proficiency, a strong work ethic, and a commitment to delivering exceptional service. If you have a passion for problem-solving,...

  • Printer Technician

    4 weeks ago


    Mississauga, Ontario, Canada Media Arts & Graphics Inc. Full time

    At Media Arts & Graphics Inc., we are seeking a skilled Printer Technician to join our team. The successful candidate will be responsible for reviewing job orders to determine production time, colour sequence and quantities required. This role involves filling ink fountains and controlling colour and viscosity, as well as setting up and operating the press...

  • Printer Technician

    4 weeks ago


    Mississauga, Ontario, Canada Media Arts & Graphics Inc. Full time

    We are seeking a skilled Printer Technician to join our team at Media Arts & Graphics Inc. The ideal candidate will have experience with digital press operations and be able to troubleshoot and resolve issues efficiently.Key Responsibilities:Review job orders to determine production time, colour sequence and quantities requiredFill ink fountains and control...

  • Printer Technician

    4 weeks ago


    Mississauga, Ontario, Canada Media Arts & Graphics Inc. Full time

    At Media Arts & Graphics Inc., we are seeking a skilled Printer Technician to join our team. As a key member of our production team, you will be responsible for operating and maintaining our digital printing equipment. Your primary duties will include:Key ResponsibilitiesReviewing job orders to determine production time, colour sequence and quantities...

  • Service Technician

    5 months ago


    Mississauga, Canada Quantum Document Solutions Inc. Full time

    Printer/copier experience: HP, Kyocera, - Network+ (preferable). - Knowledge of PC and printer networking. - Set-up, configure and install printer hardware. - Provide training and technical assistance. - Troubleshoot, maintain and repair printer hardware at the customer's location - Physically move printer hardware when required. - Good written and verbal...

  • Service Technician

    2 months ago


    Mississauga, Canada Quantum Document Solutions Inc. Full time

    Printer/copier experience: HP, Kyocera, - Network+ (preferable). - Knowledge of PC and printer networking. - Set-up, configure and install printer hardware. - Provide training and technical assistance. - Troubleshoot, maintain and repair printer hardware at the customer's location - Physically move printer hardware when required. - Good written and verbal...

  • IT Support Technician

    5 months ago


    Mississauga, Canada Unacademy Full time

    Good Experience in Mac Support - Provide first/second level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported incidents. - Install, upgrade, support and troubleshoot XP, Windows...


  • Mississauga, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking an experienced Electro-Mechanical Technician to join our team at Randstad Canada. As an Electro-Mechanical Technician, you will be responsible for troubleshooting and resolving issues with inkjet printers, including mechanical problems, ink flow issues, and software-related issues.Key Responsibilities Troubleshoot and diagnose...

  • Screen Printer

    6 months ago


    Mississauga, Canada Cotton Candy Full time

    Screen Printer Cotton Candy is an award-winning marketing company that enables organizations across Canada and the United States to generate positive awareness, recognize or reward their employees, and express their gratitude, all by using corporate branded merchandise. We provide our responsibly sourced, quality, branded products through ‘Special...


  • Mississauga, Canada MYC Media Full time

    MYC Media is a full-service printing company, providing small and large-format print and digital media services, from graphic design to manufacturing. Some of our key offerings include creative design, small and large-scale printing, indoor and outdoor signage, CNC machining, graphics installation, display manufacturing, and so much more. As a Large Format...


  • Mississauga, Canada Dilawri Group of Companies - Ontario Region Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group in Ontario is now actively searching for an** **IT Service Desk Technician** to join our team at **Dilawri, Mississauga**. This stationary role will serve our Canadian and US stores. - Have experience in a help desk IT environment - Have the academic credentials and experience...


  • Mississauga, Ontario, Canada CompuCom Systems Inc Full time

    OverviewCompucom Systems, Inc. is a leading provider of end-to-end IT managed services, empowering businesses to thrive in the digital age. Our customer-centric approach is built on the principles of Act Like an Owner, Do the Right Thing, and Have Fun Doing It. We're seeking a Bilingual Service Desk Technician to be part of our team.As a Service Desk...


  • Mississauga, Canada Allied Digital Services, LLC Full time

    *Position Title: Deskside Support Technician - End User Computing * The position of Deskside Support Technician - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. **Any incumbent in this position is expected to perform all the duties of this...


  • Mississauga, Canada PSI Engineering Full time

    The Company PSI Engineering manufactures and integrates automated pack and sortation systems for high volume warehouse and distribution centers who serve the business to consumer (B2C) market, drastically improving throughput and accuracy while reducing labor costs. In this role, you will be a part of a customer-focused team dedicated to following the...

  • IT Technician

    2 months ago


    Mississauga, Canada Illumi Full time

    JOB PURPOSE: The IT technician is responsible for the proper functioning of computer equipment. RESPONSIBILITIES: Work with the IT Director who is located at the Head Office to ensure the proper functioning of the computer network at the event site. Maintain all IT and network installations, including laptops, peripherals, telecommunication tools, and...


  • Mississauga, Canada Ovation work place services Full time

    Desktop Technician will provide day to day local a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. f) Should have basic knowledge...

  • Service Technician

    6 months ago


    Mississauga, Canada Service Plus Aquatics Inc Full time

    Service Plus Aquatics Inc. is a rapidly-expanding, progressive corporation, devoted to providing exceptional service to the commercial recreational aquatic industry. Established in 1989, we are known for our leadership in design/build services, restoration and repair, and facility management, specializing in LEED design. Dedication, on-going training and a...

  • IT Support Technician

    5 months ago


    Mississauga, Canada Maple Reinders Full time

    **Job Description**: **IT Support Technician** If you are looking for an opportunity to work with a team of friendly, focused financial professionals, we want to hear from you! Maple Reinders is an established, award winning Design/Build Construction company based in Mississauga. We are continually winning new business and as a result, we are adding to our...