Institutional Client Manager

Found in: Talent CA C2 - 2 weeks ago

Vancouver, Canada Fiera Capital Corporation Full time

At Fiera Capital

We invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard. Our approach to employee experience is tailored to your needs and ambitions:

Your Inclusive Experience: We are committed to cultivating an inclusive, safe, and trusting work environment. Your Growth & Empowerment: We have ambitious growth goals for our firm, which makes us a great place to advance your career. Your Rewards & Recognition: We deeply value our people and their contributions and that’s reflected in our competitive compensation and benefits packages and our collaborative culture. Your Wellness Your Way: We strive to create a healthy work environment and we offer programs designed to support our employees’ wellbeing.

What we are looking for:

Under the supervision of the Co-Head of Institutional Client Relationships in Toronto, the Institutional Client Manager oversees the firm’s delivery of investment services to a select group of institutional clients.

The Institutional Client Manager will manage all aspects of delivering best-in-class institutional management advice and guidance to clients focused on retention and organic growth across a diversified list of assigned institutional investors and a broad range of investment solutions including both public and private markets strategies. In delivering industry-leading client interaction experiences, the incumbent will ensure that Fiera retains, grows, and further deepens client relationships. It is expected that the majority of his or her time will be devoted to retaining and growing designated institutional client relationships. The coverage region for this role includes Western Canadian clients.

Your responsibilities:

Serving as a lead relationship manager for key relationships – developing and executing on a coverage plan including identifying and managing cross-selling opportunities; Providing outstanding client service;  Assuming responsibility for complex and sensitive client and account activities including playing a key role in the decision-making process; Delivering and managing dissemination of thought leadership to clients; Participating in the Institutional Markets team’s client seminars/presentations as we seek to further enhance education in the marketplace and build Fiera’s brand in the Canadian institutional marketplace.

Must have requirements to be successful in this role :

Bachelor’s degree in business administration, Commerce, or related field; CFA designation or graduate degree a strong asset;  A minimum of 10 years of relevant experience managing relationships with institutional clients (pension plans, foundations, endowments, insurance clients, etc.); Strong networking skills with established relationships in the market across institutional clients and investment consultants; Expert knowledge of the investment industry and financial markets; Exemplary interpersonal skills; Excellent industry reputation based on credibility, integrity, and a strong work ethic; Versatility and team spirit; Ability to demonstrate initiative and accept personal accountability; Appropriate registrations necessary upon hiring.

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