Senior Program Manager, Assessment Manuals and Quality Assurance

5 days ago

PointeClaire, Canada Accreditation Canada Full time
ABOUT THE ROLE:

The Senior Program Manager is a member of HSO’s Client and Assessment Services team, reporting to the Regional Director, Québec, and Eastern Canada. Client and Assessment Services, the client services business unit of the Enterprise, support customers in the implementation and application of assessment programs in Canada and worldwide. They also customize programs to customer needs and develop tools to support accreditation programs, such as assessment manuals.

This Senior Program Manager role is ideal for a compassionate leader, with a solid clinical background, who actively listens, mentors, and engages with their team. As a resilient change agent, you possess a growth mindset with the ability to pivot, problem solve and continuously learn in a dynamic environment. You will be a positive source of energy and stability, staying focused on the collective difference we are all making towards a safer care and a healthier world.

Main responsibilities:

Leading the design, co-production, and release of assessment manuals and impact reports on assessments in collaboration with the team, subject matter experts, and clients. Ensures that the manuals and tools developed not only comply with HSO standards but are also applicable to the care environments and services for which they are intended and can be easily used by clinical teams. Coordinate the semantic translation and revision of documents relating to standards and tools supporting accreditation activities. Planning, documenting, and managing defined project requirements and scope, delivered on time and on budget. Continuously contributing to the improvement and innovation. Effective collaboration internally across business units, and externally with national subject matter experts, people with lived experience, policy leaders and healthcare providers.

Must Have Qualifications:

Master’s degree in a related field, such as Health Sciences, Health Policy, or Business Administration. Clinical experience in a large health care organization in Québec as a regulated health care provider in good standing. Progressive leadership experience (5-7 years). Accreditation experience (5-7 years). Exceptional writing, editing, facilitation and presentation skills; able to represent the organization and meaningfully interpret standards to internal and external audiences. Excellent project management skills with the ability to prioritize and meet deadlines. Knowledge of the health and social services legislative, regulatory, policy, research, and health system landscape.

Desired Qualifications:

Project management certification or experience. Experience in public participation and community engagement. Experience in environmental scanning and literature appraisal. Bilingualism French/English is essential.

WHAT YOU CAN EXPECT:

In Your First 30-90 Days:

Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services. Set your performance and learning objectives for the year in collaboration with your people manager. Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities. Take on assigned initiatives or projects for your role.

What We Can Offer You:

Hybrid work model. Competitive compensation and benefits, including a defined benefit pension plan. Time off programs, including office shutdown during last week of December. Professional development support. A culture that measures and values psychological safety, inclusion, and engagement.

WHO WE ARE AND WHAT WE DO:

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.

  • Senior Program Manager, Assessment Manuals and Quality Assurance

    4 days ago

    Pointe-Claire, Canada Health Standards Organization Full time

    Senior Program Manager, Assessment Manuals and Quality Assurance Wednesday, June 19, 2024 Senior Program Manager, Assessment Manuals and Quality Assurance Terms: Full-time,permanent Starting Salary: Commensurate with Experience ABOUT THE ROLE: The Senior Program Manager is a member of HSO’s Client and Assessment Services team, reporting to...

  • Senior Program Manager, Assessment Manuals and Quality Assurance

    2 days ago

    Pointe-Claire, Canada Health Standards Organization Full time

    Senior Program Manager, Assessment Manuals and Quality Assurance Wednesday, June 19, 2024 Senior Program Manager, Assessment Manuals and Quality Assurance Terms: Full-time,permanent Starting Salary: Commensurate with Experience ABOUT THE ROLE: The Senior Program Manager is a member of HSO’s Client and Assessment Services team, reporting to...

  • Quality Assurance Manager

    2 weeks ago

    Pointe-Claire, Canada Bulletproof Logistics Inc Full time

    **Title**:Pharma Quality Assurance Manager / Health & Safety **Reports to**:Director of Supply Chain **Job Summary**:The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s facilities, operations and...

  • Quality Assurance Manager

    2 weeks ago

    Pointe-Claire, Quebec, Canada Bulletproof Logistics Inc Full time

    **Title**:Pharma Quality Assurance Manager / Health & Safety**Reports to**:Director of Supply Chain**Job Summary**:The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department, developing, implementing, and maintaining a system of quality and reliability testing for the organization's facilities, operations and...

  • Quality Assurance Manager

    2 weeks ago

    Pointe-Claire, Canada Anodisation & Peinture TNM inc. Full time

    **Responsibilities**: - Establish and maintain quality assurance standards and procedures. - Develop and implement quality control systems to ensure product quality. - Monitor production processes to ensure that products meet quality standards. - Conduct regular audits to ensure compliance with established standards. - Analyze data to identify areas for...

  • Quality Assurance Manager

    3 weeks ago

    Pointe-Claire, Canada Anodisation & Peinture TNM inc. Full time

    **Responsibilities**: - Establish and maintain quality assurance standards and procedures. - Develop and implement quality control systems to ensure product quality. - Monitor production processes to ensure that products meet quality standards. - Conduct regular audits to ensure compliance with established standards. - Analyze data to identify areas for...

  • Director of Quality Assurance and Operational

    2 weeks ago

    Pointe-Claire, Canada Leesta Full time

    Are you passionate about quality assurance and operational excellence? We are looking for a dynamic leader to join our executive team as the Director of Quality Assurance and Operational Excellence at Leesta Industries. As the Director of Quality Assurance and Operational Excellence, you will report directly to the President and be responsible for defining...

  • Quality Assurance Analyst 3

    3 weeks ago

    Pointe-Claire, Canada Bombardier Full time

    **Why join us?**: As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...

  • Quality Assurance Analyst 3

    1 month ago

    Pointe-Claire, Canada Bombarbier Full time

    Why join us? As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing...

  • Quality Assurance Analyst

    2 months ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

     Quality Assurance AnalystFounded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, building...

  • Quality Assurance Analyst

    4 weeks ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

     Quality Assurance AnalystFounded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, building...

  • Quality Assurance Analyst

    4 weeks ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

    **Quality Assurance Analyst** Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification,...

  • Quality Assurance Analyst

    1 week ago

    Pointe-Claire, Canada Mircom Group of Companies Full time

      Quality Assurance Analyst Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification,...

  • Quality Assurance Analyst 3

    2 days ago

    Pointe-Claire, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.Bombardier has been successful in setting the highest standards because we are a...

  • Quality Assurance Analyst 3

    4 days ago

    Pointe-Claire, Canada Bombardier Transportation GmbH Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: As the leading manufacturer of business aircraft, Bombardier is renowned for designing, manufacturing, and servicing world-class aircraft that elevate the client experience.Bombardier has been successful in setting the highest standards because we are a...

  • Inspecteur Assurance-qualité

    3 weeks ago

    Pointe-Claire, Canada MPB Communications Inc. Full time

    **Inspecteur Qualité** **Quality Inspector (English Version to Follow)** **Description du poste**: Relevant du directeur Qualité, les responsabilités de l’Inspecteur Qualité comprennent: - Planifier, orienter et mener les inspections de produits entrants, en cours de fabrication et contrôle final. Nécessitant un haut niveau d'attention aux...

  • Quality Specialist

    4 days ago

    Pointe-Claire, Canada Future Electronics Full time

    **About the role** The Quality Specialist is responsible for the implementation and maintenance of quality and environmental management systems and implementing improvement initiatives to facilitate continual improvement. The Quality Specialist is also responsible for ensuring compliance with quality standards, conducting internal audits, and conducting...

  • Analyst, Quality Assurance

    3 weeks ago

    Pointe-Claire, Canada Bombardier Full time

    En fonction du poste, Bombardier offre des politiques de travail flexibles et hybrides. **Pourquoi vous joindre à nous ?**: Bombardier est un leader mondial en aviation, axé non seulement sur la conception et la construction d’avions d’affaires exceptionnels et de plateformes d’avions pour des missions spéciales, mais aussi sur la prestation de...

  • Analyst, Quality Assurance

    2 weeks ago

    Pointe-Claire, Quebec, Canada Bombardier Full time

    En fonction du poste, Bombardier offre des politiques de travail flexibles et hybrides.**Pourquoi vous joindre à nous ?**:Bombardier est un leader mondial en aviation, axé non seulement sur la conception et la construction d'avions d'affaires exceptionnels et de plateformes d'avions pour des missions spéciales, mais aussi sur la prestation de services...

  • Senior Manager, Global Marketing

    1 week ago

    Pointe-Claire, Canada Accreditation Canada Full time

    Senior Manager, Global Marketing 1 Av. Holiday, Pointe-Claire, QC H9R 5N3, Canada ● Health Standards Organization, 1150 Cyrville Rd., Ottawa, Ontario, Canada ● Health Standards Organization, 4711 Yonge Street, Suite 506, Toronto, Ontario, Canada Req #156 Thursday, June 6, 2024 Senior Manager, Global Marketing Terms : Full-time permanent...