Claims Counsel

6 months ago

Calgary, Canada Zurich Insurance Company Full time

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. 


If you have experience in Specialty claims and are looking for a new challenge, we would love to hear from you. 


Zurich Canada is currently looking for a Claims Counsel.


As part of the role you will be required to handle litigated claims specific to Cyber, Crime, D&O, E&O, EPL and Environmental policies of low to moderate exposure and complexity within specific limits of authority by following established protocols and to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.


This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. 


This is a hybrid work opportunity.

What you will do

• Review claim documents and investigate to analyze coverage, liability and damages
• Draft appropriate coverage position correspondence addressing liability and damages and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators and judges as necessary;
• Deliver exceptional customer service by building and maintaining relationships with customers, brokers and external partners;
• Ensure claim and file management complies with Zurich Best Practices as well as the insurance regulatory frameworks;
• Proactively manage litigated files through external counsel;
• Prepare and develop strategy for resolution of claims. Ensure that claims are timely and appropriately reserved;
• Attend and participate in mediation/ settlement conference;
• Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues;
• Protect Zurich’s reputation by keeping claims information confidential.

Job Qualifications - What you bring to the table


Required:
• Juris Doctor and 3 or more years of experience in the insurance industry handling claims
or JD and 3 or more years of legal practice experience in the insurance area
• Must obtain and maintain the AMF License
• Bilingual (English/French)
• Negotiation experience
• Customer service experience
• Microsoft Office experience.
• Detail oriented and analytical
• Strong verbal, written and interpersonal communication skills

Our Culture

• At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact. 
• We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
• We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion. 
• We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities. 
• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society urich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.


Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. 

About Us

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.

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