Client Advisor

6 months ago

Mississauga, Canada Harry Rosen Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

Your Style, Your Career

Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies.

We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service. As a Clothing Advisor, you’ll be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele. 

We are looking for a Clothing Advisor to join our Store team. In this role you’ll be responsible for: 

Personal Sales and Holistic Selling in-store, building relationships with your customers and creating repeat clientele  Demonstrating an interest in fashion, menswear, and luxury Educating clients on the features and benefits of our Club Harry Loyalty program  Participating in Merchandising activities and store maintenance.  Utilizing the resources provided to conduct new business driving measures and following up with your existing clientele on all aspects of their current needs (i.e., alterations, fittings, dedicated appointments, etc.)  Preparing for each appointment and client meeting by strategizing what merchandise to present and creating the opportunity for add-on sales.

Successful candidates will require: 

A minimum of 2 years of sales related customer service experience preferably in a retail or luxury environment (individuals with strong client development skills that are interested in entering luxury retail are encouraged to apply) A passion for connecting with others and inspiring repeat business through exceptional customer service experiences both online and in-store Our menswear retail environment includes working within various departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure. Experience in these areas of the retail industry is preferred. The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities  Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function. The ability to work effectively as part of a team 

What are the perks of the job? 

Competitive pay program – there is no limit on your earnings at Harry Rosen and the more you sell, the more you will earn.  Opportunities to additionally earn monthly and annual Team bonuses  Best in industry discounts and special purchase opportunities  A comprehensive flexible benefits package  Pension and Group RRSP Programs that grow with you A modern, digitally advanced workplace  A coach committed to supporting the achievement of your personal career goals  A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council  An employer that values internal growth and promotion and is committed to succession planning for your future

We thank you for your interest in this opportunity.

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