Leasing Consultant

2 weeks ago

Ottawa, Canada Hazelview Properties Full time

About the Company:

At Hazelview Properties we believe that apartments

are more than bricks and mortar - they are an experience.

Started in 1999 with one small building in Oakville Ontario, we now manage a portfolio of over 200 multi-family residential buildings throughout Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.

Hazelview Properties takes pride in ownership and an active hands-on approach to how we manage our communities. We are committed to fostering the long-term growth of our employees, communities and the investments we make for our clients. It’s one of the things we’ve always believed in, creating value for people and places.

We are committed to a diverse and sustainable future.

Vision: “We create value for people and places”.

Our Core Values:

Trust Ambition Collaboration Ownership Mindset Having Fun

At Hazelview, we know our greatest asset is our people. We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness. We invest where we see potential, building for now and generations to come.

About the Position :

Reporting to the Leasing Team Lead, the Leasing Consultant role provides leasing expertise to achieve sales and vacancy targets throughout an assigned portfolio of properties. Thriving in a fast-paced, entrepreneurial environment, and possessing strong sales and negotiation skills, they are eager to take on new sales challenges and work collaboratively with others to achieve success.

In addition to direct leasing efforts, the Leasing Consultant (on case-to-case basis) carries coaching and mentoring responsibilities for Leasing consultants in their assigned portfolio adding leadership component to their role developing them as future leaders within the organization.

Key Responsibilities:

Sales & Leasing:

Achieves weekly/monthly sales and vacancy targets Coaches and develops leasing consultants / team members supporting the leasing team lead as part of the plan. Identifies training and development opportunities for leasing team members in coordination with leasing team lead and assists the leasing team lead in execution/delivery of that plan. Takes sales calls and emails, and follows up with qualified prospects, consistently overcoming objections, leading them through the sales process, and closing sales Accurately completes all leasing administration tasks including updating leasing workflow for each prospect, processing applications, completing lease documents, and maintaining commission reports Assists in maintaining Rent Ready reports for all assigned sites Inspects vacant suites daily/weekly to ensure “Rent Ready” status is maintained Maintains model suites ensuring all standards are consistently met Participates in the development and execution of the leasing strategy for buildings in their portfolio In conjunction with the Leasing Team Lead / Regional Sales & Marketing Specialist/Manager and other leasing team members, participates in conducting quarterly market surveys, including conducting mystery shop visits to competitors, providing recommendations to senior management Schedules work week to efficiently meet the needs of the business, which may include performing activities on evenings and weekends Coordinates and implements an active open-house program and other marketing initiatives as directed When required, leasing consultants will assist in other building administration tasks and other duties as required from time to time

Job Requirements:

Education & Experience:

Degree/diploma and/or an equivalent combination of education and/or experience focused in sales Exposure to leasing & sales in a multi-residential or other related industry asset class would be considered an asset 2-3 years proven history of success in a direct sales environment Experience in a sales or customer service role A professional demeanor and presentation, coupled with strong communication skills, both written and verbal Displays a genuine desire to help prospects in finding a new home Ability to take initiative and to work independently as well as on a team Flexible and adaptable to constantly changing needs within the organization Must have a valid driver’s license and vehicle available for employment use in travelling between properties within assigned portfolio and to occasional regional meetings Strong computer skills including Microsoft Office (Excel, Word) and Yardi would be an asset Vehicle is required. 

Qualifications:

Excellent communication is required. Ability to speak other languages is considered an asset Actively championing diversity and inclusion A commitment to “Best in Class” Customer Service A demonstrated a high degree of integrity, diplomacy, discretion and confidentiality Has excellent interpersonal skills; ability to accurately listen, understand and respond appropriately Ability to provide coaching and mentoring to leasing team members within the assigned portfolio. Leads by example and seeks to improve performance of all leasing team members. Ability to work and act independently using good judgment when assessing difficult situations Self-motivated individual who is proactive, self-disciplined, takes initiative, is goal and results oriented and works independently and in collaboration with others without a lot of direction Superior organizational and time management skills to multi-task/prioritize and work under tight timelines and meet multiple deadlines Is an eager and dedicated learner; recognizes sales as an area of expertise with great depth of opportunity to learn and hone their craft Excellent problem-solving capabilities Superior attention to detail and accuracy and excellent follow-up skills Ability to speak other languages is considered an asset. Actively championing diversity, equity and inclusion to create an environment of belonging

Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.


Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members. To learn more, please visit the following link:

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