Residential Mortgage Officer

4 weeks ago

Toronto, Canada Equitable Bank Full time

The Work

On a daily basis, the incumbent will obtain and review required documentation with a strong emphasis on anti-money laundering (AML) and anti-terrorist financing (ATF) requirements, including but not limited to, income, down payment verification and client interviews. The incumbent will ensure that documentation adheres to corporate guidelines and will mitigate any concerns surrounding suspected misrepresentation when required. (35%)On a daily basis, the incumbent will strive to ensure that mortgage files are in compliance with the Company’s established lending policies and procedures as well as ensuring that legal, AML and ATF requirements have been satisfied. (35%)On a daily basis, the incumbent is responsible for time management of their deal flow in order to meet prescribed deadlines. Day-to-day the incumbent will make diligent use of reports to track and manage the flow of all deals funding for their team. (15%)On a daily basis, the incumbent will communicate with internal contacts (underwriters, managers, administrators and mortgage sales staff) and external contacts (mortgage brokers and clients) to ensure transactions are processed in a timely and efficient manner in order to meet tight deadlines. The incumbent will provide the highest level of internal and external customer service while fielding mortgage broker and client inquiries. (10%)On a daily basis, the incumbent will monitor changes to deals and update files as required. The incumbent must send correspondence to the appropriate parties apprising them of changes. The incumbent must also ensure that Quality Assurance requirements and Compliance review queries are dealt with in a timely and accurate manner. (5%)

Let's Talk About You

Completion of a post-secondary degree preferably in a financial field1-2 years’ mortgage experience in the alternative mortgage marketSound thinker with the ability to multi-task; ability to handle multiple competing prioritiesExcellent attention to detailAbility to grasp AML & ATF practicesEstablished and meticulous organizational skillsExcellent time management, analytical and problem solving skillsAbility to make complex decisions under pressureProven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environmentHighly developed verbal and written communication skills with the ability to respond in a clear, concise and professional mannerCommitted to providing superb customer serviceProficiency in MS Office (mainly MS Word and Excel)Detailed knowledge of mortgage funding and quality assurance processesAbility to comprehend and assess documentation relating to mortgage down payment and borrower income confirmationMindful awareness of fraud risk in the mortgage industry and the ability to address concerns relating to suspected misrepresentation when required

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