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Intermediate Business Analyst

5 months ago

Toronto, Canada Seneca Full time
Position Summary

The Intermediate Business Analyst (IBA) provides business process and systems proficiency in relation to ERP and college business activity and information technologies. The IBA interactively works across functional areas with the service provider and business stakeholders to define the current and planned business processes, detailing the needs assessment and translating business requirements into measurable technology specifications. Facilitates work group sessions, and through business process analysis, identifies and evaluates processes for improvement opportunities and maps new processes, prioritizes and catalogs business requirements. 

Responsibilities

Planning and Analysis

  • Analyze existing systems and integration with corporate ERP (PeopleSoft HR) system, identifying opportunities for improvement and issues with corrective actions.
  • Initiate interactions with internal and external business stakeholders to plan process definition, collecting efforts to identify, recommend, and design system changes to meet current and future needs.
  • Facilitate work groups with business owners, stakeholders, and system users to maximize the effectiveness of adopting new systems and system changes.
  • Examine client requirements to ensure information is complete and alternatives are available. Define the objective and scope of projects and build detailed functional specifications.
  • Provide effective subject matter expertise to identify future business practices and recommend system functionality.
  • Present the design to the client and, upon client approval, work with the client team to implement the solution.
  • Work closely with the Manager of Enterprise Software Solutions to plan and implement system changes as per business requirements.

Project Requirements Management

  • Define and document detailed requirements at all phases of work, including a traceability matrix to track the relationship between requirements, system design, test cases, and deliverables, ensuring comprehensive coverage and adherence to specifications.
  • Work directly with the internal HR Technology team to review and collect business requirements, processes, and recommendations to meet user needs and system requirements, ensuring documentation contains measurable clarity.
  • Work with PeopleSoft developers' team to implement technical changes to the HR system and review results.
  • Complete detailed and complex system functional specifications for reports, interfaces, conversions, modifications, customizations, and extensions.
  • Ensure updates and changes to application configurations meet change management and security specifications.
  • Successfully  deliver on new or changed functional specifications and application user-level configurations.
  • Document testing scenarios, test scripts, testing issues, resolutions, and UAT support, and collaborate with the project team to meet timelines and escalate risks.

Quality Management

  • Participate in quality reviews of team deliverables and ensure adherence to standard project and business analysis methodology. 
  • Create appropriate test cases to ensure planned functionality meets business requirements of relevant areas within the institution.
  • Effectively manage risks, anticipate challenges, investigate, and make recommendations that may have cross functional impact.

Project Delivery Training Support

  • Work with Organizational Change Management, business owners, and identified training support staff.
  • Support business process training, including current updates to training materials, documentation, and coordinate/deliver training in various formats.
  • Maintain flexibility of project methodology where required between waterfall, agile, hybrid.
Qualifications

Education

  • Post-Secondary Credential in Computer Science, Business Administration, Management Information Systems, or an equivalent combination of education and experience.
  • ERP Functional Analyst / Business User Certification, Business Analyst Certification is preferred. 

Experience

  • Minimum of five (5) years practical work experience in a Business Analyst role with primary emphasis on PeopleSoft HR systems analysis and programming.
  • Experience in configuring with any of the PeopleSoft modules– Core HR, Workforce administration, Base Benefits, Time and Labor, Absence Management and Canadian Payroll. 
  • Experience in integration of functional and technical enhancements.

Skills

  • Investigative, research, analytical and problem-solving skills.
  • Ability to manage multiple demands, competing priorities, meeting deadlines.
  • Sound business analysis and integration knowledge and best practices.
  • Very good knowledge of structured analysis and prototyping techniques and principles and the ability to adapt them to changing requirements, and knowledge of PS Query and SQL scripting.
  • Experience with MS Office tools, Project, Visio, analytical reporting tools.
  • Well-developed interpersonal, customer service and communication skills (verbal and written) to interact effectively with multi-cultural/racial/able students, staff and the public are required.

Note:  A skills assessment test will be administered during the recruitment process.