Business Systems Analyst

6 months ago

Toronto, Canada The Travelers Companies, Inc. Full time

Who Are We?

- Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

- Job Category
Technology
Target Openings
1
What Is the Opportunity?
Travelers is seeking a Business Systems Analyst with Guidewire experience preferably specialized with Guidewire PolicyCenter in the insurance industry to join our organization as we grow and transform our Guidewire Technology landscape. The Business Systems Analyst is responsible for working with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. Must be able to work with a diverse stakeholder group, identify areas of contention and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies. The Business Systems Analyst is able to successfully transition to unfamiliar business and systems domains with mínimal guidance. This job typically does not lead others. May act as a team lead on small to medium sized initiatives. The Business Systems Analyst may provide limited coaching to less experienced analysts.

What Will You Do?
- Acts as the liaison between business stakeholders and IT delivery ensuring priorities are aligned and business capabilities and objectives are being realized through delivery execution and in preparation for and during Increment Planning.
- Integrate and interpret information from various sources; Identify key business requirements and create stories based on the road map.
- Translate the business scope into features to be consumed and executed on by the delivery teams for projects and enhancements.
- Support feature definition and/or requirements analysis across business areas and multiple system domains
- Work with SME's, Product Owners and other stakeholders to create the required user stories (acceptance criteria’s & requirements)
- Work with PO and Architect on backlog grooming
- Support the CSIO mapping work for external vendor comp rater and BMS systems.
- Collaborate and work with the sprint teams to identify real business test scenarios for the comp rater and BMS systems ensuring adequate test coverage for every feature.
- Effectively facilitate working sessions with business and functional areas to drive consensus and create a shared understanding of business intent and obtain sign-off.
- Perform DEMO session to the PO’s & SME’s periodically after every Sprint to showcase the changes and impacts of the changes.
- Support QA activities as and when required.
- Preferred skillset in the following areas
- P&C Insurance domain experience
- Behavior Driven Development
- Scrum Agile Methodology
- Guidewire Policy Center
- Comp Rater and BMS vendors
- Integration Knowledge
- PL/SQL
- User Story elaboration
- User Acceptance Testing, Smoke Testing
- QA skills (nice to have)
- Typically has a Bachelor degree in Business, MIS or other related field
- Typically has a minimum of 3 years experience in business systems analysis or equivalent role.
- 5+ years experience developing and supporting business technology systems.
- Analytical Thinking (Intermediate): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
- Facilitation (Intermediate): Uses and adjusts style and technique to assist group process and understanding.
- Communication (Intermediate): Demonstrates effective verbal, written, and listening communication skills.
- Teamwork (Intermediate): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
- Relationship Management (Intermediate): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
- Business Perspective (Intermediate): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions.
- Conflict Management (Basic): Brings conflicts into the open and resolves them collaboratively.
- Change Management / Resilience (Intermediate): Remains energized and focused in the face of ambiguity, change or strenuous demands.
- Risk Taking (Basic): Identifies, assesses, manages and takes intelligent risks to attain objectives

What is a Must Have?
- High school diploma or equivalent required.
- 3+ years experience developing and supporting business technology systems.
- 3+ years experience in business systems analysis or equivalent role.
What Is in It for You?
- Health Insurance: Employees and their eligible family members - including spouses, partners, and children

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