Preventive Maintenance Co-ordinator

4 weeks ago

Edmonton, Canada Brandt Full time

Brandt is currently seeking a Preventive Maintenance Coordinator in our Edmonton location. This position is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors as well as, the day-to-day task of supporting efficient, accurate and timely fulfillment of Brandt’s contractual Preventive Maintenance business.

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Required Skills

DUTIES & RESPONSIBILITIES

  • Quote & Set-up of Preventive Maintenance Agreements in our contracts’ management system
  • Preventive Maintenance Agreement Administration
  • Track and maintain Preventive Maintenance Agreement information
  • Review, close and invoice completed jobs
  • Coordinate necessary service with Customers and Preventive Maintenance Technicians
  • Update and maintain our pricing calculator tool
  • Handle incoming Preventive Maintenance call requests from our internal and external customers
  • Manage Prepaid agreements
  • Utilize John Deere Link to monitor & track customer’s machines with Preventive Maintenance contracts
  • Other related duties as assigned


Required Experience
  • Experience and understand maintenance of construction equipment
  • Experience in service delivery activities and processes
  • Previous experience as a Service Writer is preferred
  • Strong communication skills; timeliness, organized, and high attention to detail
  • Ability to in multi-task at a high-volume workload environment
  • Knowledge of contracts and associated processes’ management
  • Sound knowledge of MS Office software tools; Excel, Word, Access, Outlook, etc.
  • Self-starter with the ability to work independently and make informed, logical decisions

DUTIES & RESPONSIBILITIES

  • Quote & Set-up of Preventive Maintenance Agreements in our contracts’ management system
  • Preventive Maintenance Agreement Administration
  • Track and maintain Preventive Maintenance Agreement information
  • Review, close and invoice completed jobs
  • Coordinate necessary service with Customers and Preventive Maintenance Technicians
  • Update and maintain our pricing calculator tool
  • Handle incoming Preventive Maintenance call requests from our internal and external customers
  • Manage Prepaid agreements
  • Utilize John Deere Link to monitor & track customer’s machines with Preventive Maintenance contracts
  • Other related duties as assigned

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