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    Ottawa, Canada Paladin Security Full time

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Security Lead Hand

4 months ago

Ottawa, Canada Paladin Security Full time
Job Description: General Tower & Parking Lot Patrols Report Writing Note Taking On the fly Problem Solving High Customer Service Lock Ups and Unlocks Responding to assistance requests from the Clients and Retail Clients Ensure the safety and Security of the General Public on the property Assist General Public with Directions within the building Assisting Tenants and the Public with information inquires Signing in and out Contractors Assisting Tenants and the Public with use of the Wheelchair Access Lift Closing the Desk down for the evening returning certain building equipment to the Control Center at 19:00 Assisting the Public with information inquiries Patrolling the Retail Section (four levels) Patrolling the Parking Garage (five levels) Crosstraining on all roles (Patroller, Operator, etc.)Experience in CCTV monitoring, alarm monitoring, fire panels/systems is considered an asset Other duties as assigned

Qualifications:

Excellent verbal and written English communication skills. Valid Ontario Security Guard License Valid First Aid/CPR - Level C certification (from a WSIB-approved vendor) Proof of (minimum) double COVID-19 vaccination Able to pass a Vulnerable Sector Check Minimum 3 years security experience required, or 1 year of demonstrated Security Supervision experience Demonstrates superior customer service skills and able to work independently Minimum of a High School Diploma Ability to walk and stand for extended periods Able to complete ongoing training as directed by the Site Manager or Client Service Manager Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the positionPlease be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability

Why choose Paladin?

Extensive paid industry leading training Opportunities for advancement and growth Unionized benefits (including Education Allowance & Pension Plan) Free Uniforms Annual Boot Allowance Security license reimbursement Dry cleaning & hemming/tailoring allowance Paid vacation & sick days Additional perks