Manager, Operations Training, Tim Hortons, Canada
6 months ago
About Restaurant Brands International:
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
Reporting to the Sr. Manager, Operations Training, the Manager, Operations Training is responsible for the management of the Learning Management System and the creation and maintenance of the core Team Member and Manager Training Library. This individual will work cross functionally with key business stake holders to ensure accurate, timely, and engaging materials are deployed to facilitate the successful onboarding of new restaurant Team Members and Managers.
Key Responsibilities:
Develop eLearning training to support the onboarding and ongoing training for restaurant learners, including national program, product, and procedural launches and/or changes Management of the Learning Management System, including design, user experience, troubleshooting and resource deployment Writes and reviews scripts and eLearning as aligned with key stakeholders and subject matter experts Completes needs analysis on training needs using sound principles to determine appropriate effective training approach Champions the training process to ensure timely, accurate, and thorough delivery of all materials to restaurant teams Works with vendors and other partners to ensure cost effective solutions to deliver effective training Works with cross functional teams to ensure correct intake of information, and approval / alignment across all key stakeholders. Ensures programs, procedures, and product launches, changes and test markets have the appropriate training resources and support to ensure a success Is a Tim Hortons Brand/Business AmbassadorQualifications:
2+ years’ communication / training experience, background in operations a plus University degree in communications, business, hospitality, education / adult education, instructional design or a related field Excellent oral and written communication skills Experience in instructional design, creating training content and materials, or communication Ability to establish and build effective relationships and to work collaboratively with others to set and achieve goals Ability to analyze and interpret information to identify issues and prescribe effective training solutions Strong project management skills, often management more than one project simultaneously Strong negotiation, project management, presentation, and interpersonal skills Experience working with a LMS is an asset Ability to write and speak French is an assetBenefits:
Pension matching Health benefits (medical, dental) Short- and long-term disability Comprehensive global paid parental leave Telehealth Employee Assistance Program Discounted Gym Memberships#TimHortons
-
Tim Hortons Supervisor
2 months ago
Toronto, Canada Tim Hortons Full timeIf you are interested, please send your resume and cover letter to the following email:yourcareer@saisethsons.comOr apply online via our job advertisementBy submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons®...
-
Baker - Tim Hortons
1 month ago
Toronto, Ontario, Canada Tim Hortons Full timeAbout UsSaisethsons Hospitality Group Inc. is a franchisee group operating Tim Hortons restaurants in Toronto, GTA, and Kingston City.We are committed to providing our team with growth opportunities and promoting from within.Job SummaryWe are seeking a skilled Baker to join our team at Tim Hortons. As a Baker, you will be responsible for producing...
-
Tim Hortons Baker
2 days ago
Toronto, Canada Tim Hortons Full time**About us** We are customer-centric, fast-paced, challenging, and our goal is to Provide fast and friendly service to our guests. By providing them with quality products made to exacting standards in a timely fashion.. Our work environment includes: - Growth opportunities - On-the-job training - Safe work environment - Lively atmosphere - Food...
-
Tim Hortons Baker
5 months ago
Toronto, Canada Tim Hortons Full time**About us** We are customer-centric, fast-paced, challenging, and our goal is to Provide fast and friendly service to our guests. By providing them with quality products made to exacting standards in a timely fashion.. Our work environment includes: - Growth opportunities - On-the-job training - Safe work environment - Lively atmosphere - Food...
-
Manager, Operations Training, Tim Hortons, Canada
5 months ago
Toronto, Canada Restaurant Brands International Full time**About Restaurant Brands International**: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®,...
-
Pastry Specialist
1 week ago
Toronto, Ontario, Canada Tim Hortons Full timeAt Tim Hortons, we are seeking a skilled Pastry Specialist to join our team. This is a full-time opportunity that will provide you with the chance to grow your career in a dynamic and fast-paced environment.Job DescriptionAs a Pastry Specialist, you will be responsible for preparing dough for pies, bread, rolls, and sweet goods, as well as batters for...
-
Restaurant Operations Manager
4 weeks ago
Toronto, Ontario, Canada Tim Hortons Full timeBe a Part of the Tim Hortons TeamAt Tim Hortons, we're passionate about serving Canada's favorite coffee and providing exceptional guest experiences. As a Supervisor, you'll play a key role in leading our team to deliver outstanding service, quality, and cleanliness in a fast-paced restaurant environment.Key Responsibilities:Manage daily operations, ensuring...
-
Head of Technology, Tim Hortons, Canada
5 months ago
Toronto, Canada Restaurant Brands International Full time**About Restaurant Brands International**: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®,...
-
Head of Technology, Tim Hortons, Canada
5 months ago
Toronto, Canada Restaurant Brands International Inc Full timeAbout Restaurant Brands International: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®,...
-
Toronto, Canada Restaurant Brands International Inc Full timeAbout Restaurant Brands International: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®,...
-
Pastry Craftsman Wanted for Tim Hortons
3 days ago
Toronto, Ontario, Canada Tim Hortons Full timeAbout the RoleWe are seeking a skilled Pastry Craftsman to join our team at Tim Hortons. This is a permanent opportunity with 30 hours of work per week.Key ResponsibilitiesPrepare high-quality baked goods, including dough for pies, bread, rolls and sweet goods, batters for muffins, cookies and cakes, and icings and frostings according to recipes or special...
-
Team Member, Previous Tim Hortons Experience
1 month ago
Toronto, Canada Tim Hortons Full time**About us** We are customer-centric, fast-paced, challenging, and our goal is to Provide fast and friendly service to our guests. By providing them with quality products made to exacting standards in a timely fashion.. Our work environment includes: - Growth opportunities - On-the-job training - Safe work environment - Lively atmosphere - Food...
-
Restaurant Operations Manager
3 days ago
Toronto, Ontario, Canada Tim Hortons Full timeAt Tim Hortons, we're more than just a coffee and bake shop – we're a beloved Canadian institution. With over 55 years of history and nearly 4,000 restaurants across the country, our iconic Original Blend coffee and Double-DoubleTM coffees have captured the hearts and taste buds of Canadians.We're not just serving coffee; we're part of the Canadian fabric....
-
Baker - Tim Hortons
2 months ago
Toronto, Canada Tim Horton's (Rabba Fine Foods franchise) Full time**BAKER - TIM HORTONS** **SHIFT TIMING: 4:00AM - 12:00 PM (FULL TIME)** A few reasons why you’ll be happy you come on board - Opportunity, flexibility and new challenges every day. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where...
-
Chief Technology Officer, Tim Hortons, Canada
4 weeks ago
Toronto, Ontario, Canada Restaurant Brands International Inc Full timeAbout Restaurant Brands International:Restaurant Brands International Inc. is a leading quick service restaurant company with a global presence. With over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries, RBI owns four of the world's most prominent quick service restaurant brands – TIM HORTONS, BURGER KING,...
-
Supervisor
6 months ago
Toronto, Canada Tim Hortons Full timeIn 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s...
-
Restaurant Operations Manager
2 weeks ago
Toronto, Ontario, Canada Tim Hortons Full timeAbout This RoleWe're looking for a highly skilled and motivated individual to fill the role of Supervisor at Tim Hortons. As a Supervisor, you will be responsible for leading a team of diverse members and ensuring exceptional service is delivered to every guest, every time.Key Responsibilities:Manage the shift by providing your team with the tools they need...
-
Tim Hortons Food Service Team Lead
2 weeks ago
Toronto, Ontario, Canada TIM HORTONS Full timeJob Title: Food Service SupervisorAt Tim Hortons, we're looking for a Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for supervising and coordinating activities of staff who prepare and portion food. You will establish methods to meet work schedules, train staff in job duties, sanitation and safety procedures,...
-
Toronto, Canada Restaurant Brands International Inc Full timeAbout Restaurant Brands International: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®,...
-
Operations Training Manager, Tim Hortons
3 days ago
Toronto, Ontario, Canada Restaurant Brands International Inc Full timeAbout Restaurant Brands International Inc.We are a leading quick service restaurant company with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries.Our portfolio includes TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS - four of the world's most prominent and iconic quick service restaurant brands.Job...
