Development Officer, Donor Relations

4 weeks ago

Calgary, Canada Calgary Zoo Full time

Description

Take the next step in your career by joining the team at the Wilder Institute/Calgary Zoo (WI/CZ) and grow your experience in Development at a globally recognized conservation organization The Wilder Institute/Calgary Zoo is seeking a Development Officer, Donor Relations to join our dedicated team of fund development professionals. Reporting to the Senior Manager, Advancement Services, the  Development Officer, Donor Relations is integral in achieving the Wilder Institute/Calgary Zoo’s (WI/CZ) mission by sustaining positive and rewarding relationships with our donors. This role is responsible for stewarding donors and providing meaningful recognition programs, impactful reports/communications, and engaging donor experiences and events. 

Our Mission |  Take and inspire action to sustain wildlife and wild places 
Our Values |  Effective collaboration and communication, honesty and integrity, customer focus, safety, and conservation 

Term : May 27, 2024 to July 21, 2025

What you will do: 

Design and oversee a comprehensive donor relations strategy for all levels of support and develop processes to deliver a best-in-class donor experience. Collaborate on initiatives that impact donor relations activities (e.g. acknowledgement generation, swag, unique experiences, donor segmentation, Giving Tuesday, and Annual Giving campaigns). Advise the Development department and WI/CZ leadership on customized stewardship plans for major gift donors. Design and manage recognition naming policy, procedures, and process. Manage and track all donor recognition physical acknowledgements, e.g., donor walls and donor signage. Formulate, direct, and coordinate the production of stewardship materials on an ongoing basis. Write and disseminate donor communications including, but not limited to, monthly newsletters, program updates, and impact reports. Coordinate content on website, banners, publications and other media with Development and other departments. Provide support in, and in some cases lead, the planning and execution of Development special events. Provide support to the Partnerships team as needed in all of the above areas. Ensure donor activities and data is accurately captured in Tessitura database and share successes and trends with the Development team. Advise on budgetary requirements as needed. Perform other responsibilities as required. 

 What you will bring: 

Degree or certificate in business, fundraising, or communications is preferred.  3 years’ relevant experience working in fundraising, marketing, or communications. A donor-centric perspective and client-service mindset gained from working with donors and fundraising professionals in the charitable sector. Understanding of all aspects of donor relations (stewardship, acknowledgement, recognition, and engagement) that support donor retention. Demonstrated experience in conceptualizing and executing donor engagement opportunities. Exceptional verbal and written communication skills that allow you to communicate gratitude and impact across multiple mediums to various audiences. Strong relationship building skills that allow you to work effectively with donors, colleagues, senior management, and other departments. Demonstrated ability to work in a complex and dynamic organization. This requires working independently, across the Development department, and across the entire organization. Use of donor management software and communications platforms, with a preference to Tessitura, Wordfly, and ThankView. Intermediate to advanced proficiency in Microsoft Office products, including Outlook, Word, Excel, and SharePoint. Effective time management ability amidst competing priorities. Have a growth mindset and strive to achieve best practices. 

Working Conditions: 

Sedentary computer work Frequent standing and walking on zoo grounds Minor lifting tasks Ability to work on weekends, statutory holidays, and evenings will be required

 The Wilder Institute/Calgary Zoo is an outdoor facility and all staff must be comfortable working in a large variety of outdoor conditions. The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues. 

What We Offer: 

Competitive compensation, vacation and flex days entitlement Flexible benefits plan, including a health spending account Employer matching RRSP program Participation in the staff pass benefit program  Discounts on food, beverage, and merchandise A fun, rewarding work environment and the opportunity to work in a park full of animals from around the world 

Are you ready to join one of Canada’s leaders in wildlife conservation? If this position suits your skills, experience and personal attributes, we want to talk to you. 

Apply by doing the following;

Watch thisabout the conservation work being done at the Wilder Institute/Calgary Zoo () Submit your resume with a cover letter via our online application system. 

 The Wilder Institute/Calgary Zoo strives to  cultivate a workplace  in which everyone feels welcome and  empowered to bring their authentic selves  to work. As a conservation organization, we r espect and value the diversity of all life  and come together as individuals and teammates to achieve the organization’s mission and vision. We  recognize the value of diversity, equity, and inclusion , and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive. 

All candidates are thanked for their applications and advised that only those selected for interviews will be contacted.

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