Server - Lounge
4 months ago
The Server will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations.
Responsibilities:
Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, pouring all drinks as per Serving it Right industry standards, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies Acts as an ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries Adheres to quality and industry standards when completing tasks Checks on guest satisfaction and follows up on requests where possible and appropriate Ensures the safety and security of the property, the ambassadors and guests when completing tasks Stocks supplies and maintains inventory levels Demonstrates a customer service attitude with internal/external contacts Other duties as requiredS kills/Knowledge/Experience:
Industry-specific certifications such as FOODSAFE and Serving It Right (or equivalent) Hepatitis A vaccination is recommended Professional attitude and appearance Excellent communication, interpersonal, and customer service skills Cash handling experience an asset Ability to multi-task High attention to detail Exemplifies Coast’s core values and enjoys working in a culture of accountabilityAdditional Skills:
Secondary school diploma preferred Strong time management and organizational skills Knowledge of health and safety regulations Knowledge of menu items Ability to work as part of a team and independently Industry-specific certifications such as Food & Beverage Server and asset Workplace Hazardous Materials Information System (WHMIS) training an asset Able to work a flexible schedule, which includes evenings, weekends and holidays-
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Prince George, British Columbia, Canada Coast Hotels Full timeThe Lounge Server plays a vital role in the success of Coast Hotels by delivering exceptional customer service and maintaining high standards in Food & Beverage operations. Key Responsibilities: Provide outstanding customer service by efficiently taking, relaying, and serving food and beverage orders, ensuring compliance with industry standards for...
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