Specialist, Customer Relations Centre
Found in: Talent CA C2 - 1 week ago
Requisition ID: 158573
Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range of products and services, spanning every major sector, geographic region and investment discipline. Our financial solutions include open and closed-end investment funds, fee-based, tax-advantaged and customized high-net-worth programs
Dynamic Funds is a Canadian success story, built on non-negotiable beliefs that drive everything we do. We attract top candidates because our culture allows us to be active (not reactive), results-oriented and passionate about sales. In short, our people are truly empowered, experienced, and Dynamic. We’ve built a foundation whereby different perspectives, ideas and backgrounds continue to help us grow the business.
The Specialist, Customer Relations Centre will have the opportunity to:
- Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic Funds products and services and assist customers (mainly Advisors and Associates) with resolution of issues regarding accounts and related transactions.
- Collaborate with members of the team and act as a liaison between clients and other Dynamic Centres of Excellence
- Analyze accounts, determine, and initiate appropriate follow-up and respond to customers’ needs.
- Strive to exceed qualitative and quantitative performance standards set by the department daily in an inbound call-center environment.
- Maintain familiarity with policies and procedures of the department and the Centres of Excellence.
- Work on special projects as required.
What’s in it for you:
- Be part of an industry recognized leader in the wealth management business.
- Be rewarded with our highly competitive compensation package, and
- Be a participant in a variety of community involvement programs.
Skills and Experience:
- College Diploma or an equivalent combination of education and work experience;
- University degree in Finance or related studies, a definite asset.
- CSC/ IFIC certification definite asset
- Knowledge of MS Office
- Knowledge of industry databases (i.e. Ifast)
- Excellent customer service and communication skills in English and French
- Ability to work independently and cooperatively as a team
- Ability to listen, understand and handle customer inquiries, problems, or complaints in a timely manner
- Excellent organizational and analytical skills
- Good problem-solving and time management skills
- Excellent flexibility and change management skills
- Demonstrates interest to learn
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele.
Location(s): Canada : Quebec : Montreal
We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
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Specialist, Customer Relations Centre
1 day ago
Montreal, Canada Scotiabank Full timeRequisition ID: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Specialist, Customer Relations Centre
13 hours ago
Montreal, Canada Scotiabank Full timeRequisition ID:158573Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management...
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Specialist, Customer Relations Centre
Found in: beBee S CA - 1 week ago
Montreal, Canada Scotiabank Full timeRequisition ID: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management...
-
Specialist, Customer Relations Centre
Found in: Jobillico Premium CA C2 - 6 days ago
Montreal, Canada Scotiabank Full timeRequisition ID: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Specialist, Customer Relations Centre
Found in: Adzuna CA C2 - 3 days ago
Montreal, QC, G4F, CA Scotiabank Full timeRequisition ID: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Montreal, Canada Scotiabank Full timeRequisition ID: 197026 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Montreal, Canada Scotiabank Full timeRequisition ID:197026Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management...
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Bilingual Specialist, Customer Relations Centre
Found in: beBee S CA - 2 weeks ago
Montreal, Canada Scotiabank Full timeRequisition ID: 197026 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Specialist, Customer Relations Centre
Found in: beBee S CA - 1 week ago
Montreal, Canada Scotiabank Full timeRequisition ID: 170122 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
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Specialist, Customer Relations Centre
Found in: Jobillico Premium CA C2 - 6 days ago
Montreal, Canada Scotiabank Full timeRequisition ID: 170122 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Bilingual Specialist, Customer Relations Centre
Found in: Jobillico Premium CA C2 - 6 days ago
Montreal, Canada Scotiabank Full timeRequisition ID: 197026 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Bilingual Specialist, Customer Relations Centre
Found in: Talent CA C2 - 1 week ago
Montreal, Canada Scotiabank Full timeRequisition ID: 197026 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Specialist, Customer Relations Centre
Found in: Talent CA C2 - 1 week ago
Montreal, Canada Scotiabank Full timeRequisition ID: 170122 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Bilingual Specialist, Customer Relations Centre
Found in: Adzuna CA C2 - 3 days ago
Montreal, QC, G4F, CA Scotiabank Full timeRequisition ID: 197026 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Montreal, Canada Scotiabank Full timeRequisition ID: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Montreal, Canada Scotiabank Full timeRequisition ID:182861Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management...
-
Bilingual Specialist, Customer Relations Centre
Found in: Jobillico Premium CA C2 - 6 days ago
Montreal, Canada Scotiabank Full timeRequisition ID: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Bilingual Specialist, Customer Relations Centre
Found in: Talent CA C2 - 1 week ago
Montreal, Canada Scotiabank Full timeRequisition ID: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Bilingual Specialist, Customer Relations Centre
Found in: beBee S CA - 5 days ago
Montreal, Canada Scotiabank Full timeRequisition ID: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...
-
Customer Relations Specialist
Found in: Talent CA C2 - 1 day ago
Montreal, Canada Transat Tours Canada Full timeJob DescriptionOpens all customers claims received by telephone or in writing and manage all correspondence being connected to the claims;Send copies of customers claims to the various suppliers and departments concerned to obtain their version of the events;Answer any written or verbal request, before, during or after customer’s trip, in accordance with...
