Unit Secretary
3 weeks ago
Job Description
Unit Secretary - Post Partum, FT(J0424-1475)Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing At North York General, our team is making a world of difference.
Position Summary
Unit Secretary, Post Partum Unit
Your goal in this position is to perform administrative, secretarial and receptionist support for in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families. This position supports the hospital’s mandate by advancing care through teaching and learning and/or transforming care through research and innovation.
On a practical level, you will
Support and adhere to Hospital policies and procedures.
Communicate with staff, patients, families, and internal and external parties
Coordinate various interdepartmental activities and request such as transportation of patients for tests, scheduling of appointments for various clinics , reminder appointment phone-calls, discharges and other services required on the unit
Accept, coordinate and triage telephone calls and inquiries and processe them in an appropriate and timely manner
Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a time sensitive manner
Compile and disseminate material/documents related to Program activity
Manage confidential information in a sensitive and professional manner
Maintain attendance/time reporting information and arrange appropriate relief including agencies
Process computer provider order entries within scope of practice, notify appropriate staff, and specific departments as required
Support clinicians with system order entry functions, such as scheduling patient appointments and follow-up appointments
Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments)
Maintain organization of admissions, discharges, outstanding orders and medication information, dismantle charts and enter information electronically as required
Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required
Manage the ordering and organization of unit supplies, services and repair needs
Utilize patient and family centred communication and strategies with patients, families, staff, physicians, and volunteers.
Qualifications
Grade XII diploma
A medical office assistant certificate or minimum one year comparable office experience with medical orientation.
Accurate minimum typing speed of 45 w.p.m
Proficiency in Microsoft Office including; Word, Excel and PowerPoint
Experience dealing with the public in a fast paced environment.
What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full-Time Regular position with 12 hours required shifts, Days, Nights including weekends in the Post-Partum Unit. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca
FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.
#INDO
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