Helpdesk Support Technician

4 weeks ago


Toronto, Canada NPO USA Full time
NPO USA is looking for Help Desk Support Technician
Job Details:
  • This position is for Canada.
  • Candidate must be Canadian citizen or PR.
  • Salary range $60k - 72K per annum.
  • Direct hire only.

5 years of networking experience in an IT support role in managing Computer Systems .
Hands-on experience with networking and computing components and technologies such as Desktops, Laptops (Windows / MAC), Printers, AV Systems.

  • Work hours standard 8h /day - 3 (THREE) days a week. The remaining 2 days from remote.
  • Windows desktop engineer - End user support (local user onsite, then support of remote users, as part of a dedicated North America support team).
  • Software support (MS office) - installation and user support.
  • Service requests & Incident via ticketing systems.
  • Desktop/laptop/printer setup/config/replacement/troubleshooting.
  • Working under pressure to achieve the team goals and targets on time.
  • Diagnose and resolve issues with a wide variety of AV hardware, both current generation and legacy.

Competitive Package:Canada:Health insurance, by monthly allowance, covering dependents.

About NPO USA:

If you are smart and curious about new things, we are looking for you: this is an exciting opportunity to work, learn and acquire new skills



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