Bilingual (English/French) Remote Customer Service - Roadside Assistance Company

4 weeks ago

Edmundston, Canada Arise Virtual Solutions Full time

Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. This work-from-home opportunity offers flexible scheduling 24 hours-a-day, including weekends. Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own home And it’s all possible through the Arise® Platform.

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support; earning income while saving time and money on costs associated with working outside of the home.

There are various flexible opportunities immediately available on the platform — including this bilingual roadside assistance opportunity — and you can start earning money in a few weeks. Service the client’s customers in the mornings, evenings, and in-between when it’s most convenient for you. This unique opportunity offers plenty of afternoon, evening and night-time hours for those looking to work an evening or night gig.

 

And, rest assured – while automotive knowledge is a plus – it’s not needed to offer reassurance and support to stranded drivers.

 

A day in the life using the Arise® Platform to provide service:

·       Providing bilingual (English/French) support to customers, service providers, and partners through outbound calls.

·       Negotiating agreeable service rates for services rendered.

·       Helping to guarantee a smooth and empathetic customer experience.

·       Gathering & verifying all information with the Customer.

·       Document all issues, resolution, and follow up actions

·       Accurately and efficiently resolve customer inquiries on the first contact

What It Takes to Succeed

You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform.  Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.

About Arise:

Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service.  You can select the support opportunities you wish to service and create your own schedule from the comfort of home.

Learn more at AriseWorkFromHome.com

**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.**

 

Additional information:Employment type: Contract

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