Head Cashier

Job Description

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Who We Are:

We are a Canadian owned and operated retailer (and proud of it), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

We are hiring a Head Cashier for our store in Sherbrooke
 

What Giant Tiger Brings:

Medical / Dental / Vision Benefits Store Discount Profit Sharing Safety-first environment

What You’ll Be Doing:

Responsible of ensuring a high level of customer service;

Training all cashiers on point of sale, customer service and checkouts procedures;

Completing ordering and replenishment of checkout merchandise (including tobacco and lottery)

Responsible for opening and closing the store on a rotating basis.

Ensuring compliance of all checkout policies on a daily basis;

Ensuring health and safety policies and guidelines are followed;

Ensuring the checkout work area is kept clean and organized;

Ensuring Loss prevention best practices are followed;

Ensuring compliance of all policies when selling Tobacco and Lottery.

Opening and closing the store on a rotating basis

Resolving customer complaints quickly and professionally;

What You’ll Bring:

Effective communication, interpersonal and organizational skills Excellent customer service skills Supervisory experience an asset

Attention to detail;

Minimum of 1 year experience in a retail environment;

When You’ll Work:
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly.

Physical Demands of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

Stand and/or walk. Bend, twist, and squat. Lift and/or move up to 18 kg (40 lbs.). Perform tasks involving firm grasping. Perform repetitive tasks requiring a range of hand motions. Reach above shoulder height and below waist level. Operate equipment, including using a ladder.

Keyholder Premium (If Applicable) :

Opening and closing the store on an ad hoc basis

Closing: running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for security of the store including locking and setting alarm

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries.

Employee Universal Accountabilities :

Ensures a high level of customer service

Ensuring health and safety policies and guidelines are followed.

Ensuring Loss prevention best practices are followed;

Ensuring compliance of all policies when selling Tobacco and Lottery.

Ensuring emergency protocols are followed.

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