Heavy Equipment Shop Lead Hand, Earth Moving

3 months ago

Burlington, Canada Liebherr Group Full time

The Lead Hand is responsible for delivering high levels of mechanical effectiveness & repairs to meet customer service standards. The Lead Hand will aid the overall operations of the shop and provide on-going support to Shop Technicians through hands-on training, maintenance, repairs and quality inspections.

The successful candidate will supervise and act a motivating, exemplary role model for Technicians and Apprentices to follow. The Lead Hand will have a high level of Technical expertise to grow the technical and professional skill set to Liebherr standards.

Responsibilities

Ensure and lead a safety first working environment, confirm team members comply with safety regulations at all times and see to timely resolution of any safety concerns or escalations Foster team moral though regular, hands-on support and training for the shop team, including but not limited to; coaching, performance feedback, clear expectations for high standards of work practices & observations Regularly mentor, train and review technical work within the shop for best practices, optimal quality and safety Frequently commmunicate with Shop Supervisors/Managers as needed on shop performance and KPIs Deliver on customer satisfaction and support business growth by meeting on-time and on-spec deliveries, provide timely escalations if required Maximize productivity and efficiency in the shop by prioritizing job orders and service requirements, ensuring appropriate number and mix of staff are assigned to meet timelines Provide and encourage continuous improvement in shop operations through discussions among management, sales and shop team. Maintain good housekeeping throughout the shop and at workstations including implementation of 5S elements Organize and deliver tool box talks daily Other duties as assigned

Competencies

Minimum of 5+ years of relevant Heavy Equipment experience is required 421A / Red Seal Heavy Equipment License required Demonstrated leadership/mentor experience is strongly preferred Customer centric and performance driven Expert knowledge of electrical, hydraulic, pneumatic, mechanical components, diagnostics and troubleshooting techniques Experienced with component exchange, repair and warranty related activities Strong ability to read and understand schematics and technical drawings High attention to detail and an analytical mindset for managing quality standards and workshop performance Dedicated team player, able to work with ease and diplomacy with others Strong communication and motivational skills

Our Offer

Highly competitive wages (premiums & allowances for select roles*) Local & International training opportunities Challenging work opportunities Comprehensive benefits and employer paid premiums from day one Paid vacation & health and wellness days Generous employer RRSP matching And much more

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Liebherr - One Passion. Many Opportunities.

The company

The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has ten branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace, transportation, and refrigeration industries.

Location

Liebherr-Canada Ltd.

1015 Sutton Drive

L7L 5Z8 Burlington, ON

Canada (CA)

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