Technical Consultant

4 months ago

Toronto, Canada Randstad Canada Full time
Our client is seeking a dynamic Technical Consultant to lead and support various IT applications initiatives, with a primary focus on managing and providing server support for self-service products such as Alteryx, Tableau, and UiPath. The Technical Consultant will be assigned to multiple projects and application support initiatives, including BCM, Iteraplan, and other cloud applications. The ideal candidate will have extensive knowledge of backend server technologies and strong communication skills to collaborate effectively with business users and address their needs. This role requires close collaboration with various stakeholders, including System Administrators, Technical Consultants, Solutions Architects, Enterprise Architects, Project Managers, Business Analysts, and Business Managers. The Technical Consultant will support applications, fulfill service and project requests, and uphold operational SLAs.

Work location: Downtown Toronto

Duration: 6 months

Advantages
1. Working within the Broader Public Sector: Gain invaluable experience and contribute to the public good by working within the Broader Public Sector. Collaborate with diverse stakeholders and make a meaningful impact on communities and society as a whole.
2. Multi-year project with option to renew: Enjoy the stability and opportunity for growth that comes with a multi-year project. With the option to renew, you'll have the chance to delve deeper into complex challenges, develop long-term strategies, and continue making a lasting difference beyond the initial phase.

Responsibilities
Key Responsibilities:
Client Management Activities
 Host semi-annual self-service user conference meetings.
 Create and maintain comprehensive documentation to support IT systems and processes.
 Work with business managers independently to discuss self-service applications and provide tailored support.

System Specific Operations:
 Design, install, configure, maintain, and enhance IT software and hardware systems according to corporate and security standards, focusing on defined areas of expertise.
 Troubleshoot and maintain IT systems to enhance reliability, capacity, and performance.
 Provide specialized server and system support for Alteryx, Tableau, and UiPath solutions.
 Manage and administer various IT applications to ensure optimal performance and user satisfaction.
 Apply programming skills in SQL, Python, Java, .NET, Shell Scripting, and Batch Scripts.
 Operate within Windows, Linux, and AIX environments with expertise.
 Ensure systems meet security and business requirements through application patching.

Project Management
 Analyze business, functional, and technical requirements to develop and support IT systems.
 Support IT system design, development, testing, deployment, and upgrade activities, ensuring
alignment with business goals.
 Lead IT governance for self-service applications such as Alteryx, Tableau, and RPA solutions.
 Identify and implement improvements to IT services, systems, or processes to drive increased
efficiency and effectiveness.
 Apply knowledge of ITIL and SDLC processes to maintain best practices in IT service management.
 Exhibit creative problem-solving abilities and an innovative approach to IT challenges.
 Apply strong system design principles and experience in integrating platforms such as WebSphere AIP, IBM Integration Bus, IBM ACE, and MOVEit.
 Apply strong data design principles and experience in Database platforms such as Netezza, MS SQL Server and Oracle.

Operational Activities
 Provide prompt support and respond to service outages and incidents to minimize operational disruptions.
 Perform administrative tasks associated with the role, ensuring accuracy and compliance.
 Implement measures to track and report on performance achievements.
 Demonstrate a commitment to safety in all aspects of the role.
 Work effectively within a team environment, demonstrating strong teamwork and collaboration skills.
 Understand device communications, including TCP/IP, PSTN, and wireless mesh networks.
 Apply strong analytical and troubleshooting skills to resolve complex IT issues.

Qualifications
SKILLS:
MS Office (Advanced)
MS Visio (Advanced)
ITIL service management (Intermediate)
Alteryx/Tableau/UiPath (Advanced)
Windows Server administration (Advanced)
Microsoft IIS (Advanced)
SQL scripting (Advanced)
Server scripting (Advanced)
VB/VBA scripting (intermediate)
Apache Tomcat (Beginner)

Education:
*Bachelor degree in any one of the following areas:
Business, Engineering, Computer Science

Summary
If you are passionate about thriving in a dynamic, collaborative environment, we invite you to apply for this exciting opportunity. Come be a part of the team and contribute to shaping the future of the organization's IT landscape.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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