Client Advisor, Full-Time, Ogilvy
2 months ago
Overview
:We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.
Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better.
At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend of innovation and service excellence.
As a Tiffany Client Advisor you will:
Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary. Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do. Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.Sales:
Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly, and annual store commercial targets. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Identify innovative ways to grow your business through delivering elevated client experience in each client appointment Drive business through key product pillars. Convert clients through curiosity and discovery dailyService:
Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch. Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on Net Promoter Score (NPS) performance and client feedback. Connect with your client’s wardrobe to ‘style them’Experience
Required:
Fluently bilingual in French and English Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality). Proven track record in achieving Commercial results. Ability to connect with the client Flexibility to work non-traditional hours, including days, nights, weekends, and holidays. Ability to work with a diverse client base. Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email. Must have authorization to work in the United States or in the country where the position is based.Desired:
A college/university degree. Proficiency in multiple languages.Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.
-
Client Relations Advisor
1 month ago
Montreal, Quebec, Canada Ogilvy Full timeCommunications Advisor, Account ServicesRole OverviewAs a Communications Advisor, you will play a pivotal role in assisting clients with their communication strategies in partnership with various teams including strategy, creative, and production.Your Contributions to Client and Agency SuccessOversee project budgets and timelines with guidance from the...
-
Client Services Consultant
1 month ago
Montreal, Quebec, Canada Ogilvy Full timeCommunications Advisor, Account ServicesRole OverviewIn this position, you will assist clients in their communication efforts by collaborating with strategy, creative, and production teams.Your Key Responsibilities for Agency and Client AdvancementOversee project budgets and timelines with guidance from the account directorEngage in the creation of briefs...
-
Communications Specialist, Client Advisory
1 month ago
Montreal, Quebec, Canada Ogilvy Full timeCommunications Advisor, Account ServicesRole OverviewIn this position, you will assist clients with their communication projects in partnership with strategic, creative, and production teams.Your contributions to agency and client advancementOversee project budgets and schedules under the guidance of the account directorEngage in the creation of briefs and...
-
Advisory Specialist, Client Relations
1 month ago
Montreal, Quebec, Canada Ogilvy Full timeCommunications Consultant, Client ServicesPosition OverviewIn this position, you will assist clients with their communication projects in partnership with strategy, creative, and production teams.Your Contributions to Agency and Client SuccessOversee project budgets and timelines under the guidance of the account directorEngage in the creation of briefs and...
-
Client Services Specialist
1 month ago
Montreal, Quebec, Canada Ogilvy Full timeOgilvy Canada is seeking a skilled Consultant for Client Services to enhance their teamIn this position, you will play a crucial role in assisting clients with their communication strategies, working closely with teams in strategy, creative, and production.Key Responsibilities:Oversee projects, budgets, and timelines under the guidance of an account...
-
Consultant, Client Services
1 month ago
Montreal, Quebec, Canada Ogilvy Full timeOgilvy Canada is seeking a skilled Consultant, Client Services to enhance their teamIn this position, you will play a key role in assisting clients with their communication strategies in partnership with the strategy, creative, and production departments.Key Responsibilities:Oversee projects, budgets, and timelines with guidance from an account...
-
Advisor, Customer Solutions
1 month ago
Montreal, Quebec, Canada Ogilvy Full timeOgilvy Canada is seeking a skilled Consultant in Client Services to enhance their teamIn this position, you will play a crucial role in assisting clients with their communication projects, working closely with strategy, creative, and production teams.Key Responsibilities:Oversee projects, budgets, and timelines under the guidance of an account directorAssist...
-
Client Relationship Manager
1 month ago
Montreal, Quebec, Canada Ogilvy Full timeClient Relationship ManagerThe Client Relationship Manager will be responsible for managing daily operations of designated accounts and collaborating effectively with the client’s brand team and associated partners to develop strategic initiatives. This role necessitates consistent communication with brand management and other team members, ensuring a...
-
Conseiller.ère, Stratégie et Communication
2 weeks ago
Montreal, Quebec, Canada Ogilvy Full timeJob Summary As a Conseiller.ère, Service-conseil, you will play a key role in supporting clients in their communication initiatives, working closely with the strategy, creation, and production teams. Key Responsibilities Manage projects, budgets, and timelines for initiatives assigned to you, under the supervision of the Account Director Contribute...
-
Conseiller en Marketing, Service-conseil
2 weeks ago
Montreal, Quebec, Canada Ogilvy Full timeJob SummaryAs a Conseiller.ère, Service-conseil Expert, you will be responsible for providing daily support to clients in their communication initiatives, working closely with the strategy, creation, and production teams.Key ResponsibilitiesManage projects, budgets, and timelines for initiatives assigned to you, under the supervision of the account...
-
Conseiller en Marketing, Service-conseil
2 weeks ago
Montreal, Quebec, Canada Ogilvy Full timeJob SummaryAs a Conseiller.ère, Service-conseil Expert, you will be responsible for providing daily support to clients in their communication initiatives, working closely with the strategy, creation, and production teams.Key ResponsibilitiesManage projects, budgets, and timelines for initiatives assigned to you, under the supervision of the account...
-
Conseiller.ère, Stratégie et Communication
2 weeks ago
Montreal, Quebec, Canada Ogilvy Full timeJob Summary As a Conseiller.ère, Service-conseil, you will play a key role in supporting clients in their communication initiatives, working closely with the strategy, creation, and production teams. Key Responsibilities Manage projects, budgets, and timelines for initiatives assigned to you, under the supervision of the Account Director Contribute...
-
Strategic Communications Specialist
1 month ago
Montreal, Quebec, Canada Ogilvy Full timeCommunications Consultant, Account ServicesRole OverviewIn this position, you will assist clients with their communication projects in partnership with strategy, creative, and production teams.Your Contributions to Agency and Client SuccessOversee project budgets and timelines with guidance from the account directorEngage in the creation of briefs and...
-
Strategic Consultant
1 week ago
Montreal, Quebec, Canada Ogilvy Full timeJob SummaryWe are seeking a highly skilled and experienced Strategic Consultant to join our team at Ogilvy. As a key member of our client service team, you will be responsible for delivering exceptional service to our clients and driving business growth through strategic planning and project management.Key ResponsibilitiesProject Management: Manage multiple...
-
Strategic Consultant
1 week ago
Montreal, Quebec, Canada Ogilvy Full timeJob SummaryWe are seeking a highly skilled and experienced Strategic Consultant to join our team at Ogilvy. As a key member of our client service team, you will be responsible for delivering exceptional service to our clients and driving business growth through strategic planning and project management.Key ResponsibilitiesProject Management: Manage multiple...
-
Client Advisor, Full-Time, Ogilvy
3 weeks ago
Montreal, Canada Tiffany & Co Full timeWe believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate...
-
Client Advisor, Full-Time, Ogilvy
3 weeks ago
Montreal, Canada Tiffany & Co Full timeWe believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate...
-
Client Advisor, Full-Time, Ogilvy
1 month ago
Montreal, Canada Tiffany & Co Full timeWe believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate...
-
Client Advisor, Full-Time, Ogilvy
2 months ago
Montreal, Canada Tiffany & Co Full timeWe believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate...
-
Client Advisor, Full-Time, Ogilvy
2 months ago
Montreal, Canada Tiffany & Co Full timeWe believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate...