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General Manager
4 weeks ago
Employee Type:
Regular
If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the app in . Do not apply using the below external application.
Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company’s Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.
Baby Clothing, Kids Clothes, Toddler Clothes | Carter's
Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.
POSITION PURPOSE
The General Manager (GM) leads the vision and business strategies to achieve sales, productivity and profitability for two retail store locations. The GM effectively directs and manages all aspects of each retail store location inclusive of customer engagement, operational execution, people management, and merchandising presentation. The GM directs a diverse workforce to ensure adherence with Company policies and procedures. The GM consistently abides by and upholds Our Values to create a positive working environment; Act with Integrity, Exceed Expectations, Succeed Together, Inspire Innovation, and Invest in People.
ESSENTIAL JOB FUNCTIONS
People Management (Develop Effective Teams/Lead through Change)
Communicates professionally and effectively in all interactions including management teams, sales associates, customers, business partners, and vendors. Ability to grow leaders through providing direction, delegation, and follow up with employees in both store locations. Fosters a positive work environment for employees and recognizes performance to increase employee engagement. Builds a talent pipeline though networking/recruiting and develops a succession plan for management positions in both store locations. Train, coach, and redirect the store teams and adapts management style as necessary. Accountable to the adherence of safety regulations, policies and procedures as directed by the Company. Sets clear expectations and identifies gaps in performance of the team and addresses opportunities appropriately. Effectively plans/prioritizes their own time between both store locations to meet the needs of each store. Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.
Customer Focus
Merchandising and Operational Execution (Manage Measure Work)
Business Management (Drive Growth)
KNOWLEDGE, SKILLS, AND ABILITIES
High school degree or GED minimum requirement, Bachelor’s degree strongly preferred Specialty retail strongly preferred Minimum of 5 years of retail management experience Previous experience leading direct reports Experience in managing multiple stores and high unit output Demonstrated leadership and supervisory skills Expertise in store systems and operational controls Ability to communicate effectively to customers, team, and supervisor Ability to lead, direct, and execute multiple tasks concurrently Proficient computer/ technology skills (Outlook, Excel, Web navigation)PHYSICAL DEMANDS
Ability to lift 40 pounds as needed. Ability to stand or walk for long periods of time; climb up and down a ladder. Frequent bending, stooping, reaching, pushing, and pulling. Ability to commute between stores on a regular basis. Ability to travel as needed.AVAILABILITY REQUIREMENTS
Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled. Exempt status; including evenings, weekends, holidays and occasional overnights. A minimum of two closing shifts a week.-
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