Crisis Support Worker

6 days ago

Toronto, Canada Lakeridge Health Full time

DUTIES AND RESPONSIBILITIES:



Work with clients in their home, the community or in the office, in person and on the phone. Please see job description for further details.

QUALIFICATIONS:

* Diploma or degree from an accredited College or University in a Human Services field.
* One year related work experience.
* This position requires the successful candidate to have a valid driver's licence and use of a vehicle to transport clients. The successful candidate will be required to provide proof a valid driver's licence and 2 million dollar liability coverage uponhire.
* An up-to-date first aid certificate
* Knowledge of major mental illnesses including; signs/symptoms, medication management etc., addictions and sexual abuse issues.
* Understanding of Mental Health Act and confidentiality, principles of client centered relationships. Thorough knowledge of key functions of case management including, local special resources and access to services.
* Understanding of intake function including assessment, decision-making, service plans, focused problem solving, crisis intervention and coping/stress management strategies.
* Understanding of methods of evaluating progress.
* Proven crisis intervention, de-escalation and listening skills with strong observational skills.
* Assessment skills and effective service plan development.
* Ability to engage and build rapport with individuals from a variety of cultural and social-economic backgrounds. Ability to process multi layered and complex psychosocial client dynamics appropriately and maintain healthy boundaries. Client centered and recovery focused.
* Demonstrated ability to work effectively within a team and independently with minimal supervision, Strong time management and administrative skills.
* Ability to create a safe, comfortable environment for clients to work within.
* Demonstrated reliability, punctuality and attendance.
* Very good communication skills, both verbal and written. Professional, positive attitude.
* Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
* Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-services in this area

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and OPSEU Local 348.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) . Applicants need to make their needs known in advance.

At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.

Lakeridge Health is committed to providing a safe and healthy work environment and to preventing the transmission of COVID 19 infections among Lakeridge Health team members and our patients. New Lakeridge Health team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights code.

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