Customer Service Advisor

1 week ago

MontréalEst, Canada HLC Talent Full time
Description du poste

As a Customer Service Advisor (Automotive) with our client, you will play a crucial role in providing exceptional service and support to customers. This position involves direct interaction with customers to address their inquiries, resolve issues, and ensure their satisfaction with a range of specialized products. You will work closely with various divisions to ensure efficient service delivery and maintain the client's reputation for excellence.

Main Responsibilities:

  • Respond to customer inquiries via phone, email, or chat, ensuring prompt and accurate responses.
  • Facilitate order processing and collaborate with relevant departments to ensure timely delivery of products.
  • Handle customer returns and complaints with tact and professionalism, offering solutions that align with both customer expectations and company policies.
  • Maintain up-to-date knowledge of the product portfolio, staying informed about industry developments and market trends.
  • Represent the client's core values, fostering relationships based on mutual respect and benefit.

Qualifications

  • Demonstrated experience in customer service or a similar client-oriented role.
  • Strong communication skills, with proficiency in English and French.
  • Excellent organizational and multitasking skills, with a detail-oriented approach.
  • A positive problem-solving attitude and the ability to work under pressure in a dynamic environment.
  • Commitment to quality, teamwork, and integrity.
  • Knowledge of the lubrication industry or related fields is an asset but not required.


Informations complémentaires

Our client is an equal opportunity employer committed to building a capable, engaged, and diverse workforce and is dedicated to providing accommodation in compliance with applicable laws. If you require accommodation at any stage of the recruitment process, please let us know. We welcome applications from individuals of all backgrounds and experiences.

We appreciate the interest of all candidates; however, only those selected for an interview will be contacted. All candidates offered a position must successfully pass a background check before employment.

  • Customer Service Advisor

    4 weeks ago

    Montréal-Est, Canada MPC Moving Picture Company Full time

    Description de l'entreprise Join our dynamic team as a Customer Service Advisor (Automotive)! Our client is an innovator in lubrication products, taking a specialized approach to manufacturing and distribution, and redefining excellence in the Canadian and international transport and industrial sectors. Their mission is to manufacture and distribute...

  • Customer Service Advisor

    4 weeks ago

    Montréal, Canada CGI Full time

    CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute...

  • Customer Service Advisor

    6 days ago

    Montréal, Canada CGI Full time

    CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute...

  • Customer Service Advisor

    1 week ago

    Montréal, Canada TotalEnergies Full time

    Sales - MONTREAL-LAFLEUR(CAN) - Canada **TotalEnergies is a global multi-energy company that produces and supplies oil and biofuels, natural gas and green gas, renewable energies and electricity.** Its 105,000 employees are committed to making energy ever more affordable, clean, reliable and accessible to as many people as possible. Present in more than 130...

  • Natural Products Advisor

    3 weeks ago

    Montréal, Canada Aliments Naturels Fleur Sauvage Full time

    Aliments Naturels Fleur Sauvage natural & health food store in Monkland village (NDG), seeking a natural product advisor/customer service. - Greet customers and answer their questions - Advise customers on products that meet their needs - Complete cash register transactions - Rotate products and place them on shelves - Receive orders and stock in POS -...

  • Customer Service Advisor

    2 weeks ago

    Montréal, Canada CGI Full time

    CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute...

  • Customer Service

    3 weeks ago

    Montréal, Canada Aliments Naturels Fleur Sauvage Full time

    Since 1984, Aliments Naturels Fleur Sauvage has been representing the natural food stores of the Monkland village and the NDG region in Montreal. Offering its employees a competitive salary in a calm and secure environment, it is seeking a natural product advisor. - Greet customers and answer their questions - Advise customers on products that meet their...

  • Natural Products Advisor

    4 weeks ago

    Montréal, Canada Aliments Naturels Fleur Sauvage Full time

    Since 1984, Aliments Naturels Fleur Sauvage has been representing the natural food stores of the Monkland village and the NDG region in Montreal. Offering its employees a competitive salary in a calm and secure environment, it is seeking a natural product advisor. - Greet customers and answer their questions - Advise customers on products that meet their...

  • Customer Service

    2 weeks ago

    Montréal, Canada Aliments Naturels Fleur Sauvage Full time

    Since 1984, Aliments Naturels Fleur Sauvage has been representing the natural food stores of the Monkland village and the NDG region in Montreal. Offering its employees a competitive salary in a calm and secure environment, it is seeking a natural product advisor. - Greet customers and answer their questions - Advise customers on products that meet their...

  • Customer Service

    3 weeks ago

    Montréal, Canada Aliments Naturels Fleur Sauvage Full time

    Since 1984, Aliments Naturels Fleur Sauvage has been representing the natural food stores of the Monkland village and the NDG region in Montreal. Offering its employees a competitive salary in a calm and secure environment, it is seeking a natural product advisor. - Greet customers and answer their questions - Advise customers on products that meet their...

  • Customer Service Advisor

    4 weeks ago

    Montréal, Canada CGI Full time

    CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute...

  • Customer Service Advisor-21 Hours

    3 weeks ago

    Montréal, Canada CGI Full time

    CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute...

  • Customer Training Advisor

    4 weeks ago

    Montréal, Canada SAS Full time

    : **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...

  • Client Representative, Customer Solutions Bell

    4 weeks ago

    Montréal, Canada CUSTOMER EXPERIENCEEXPRIÉNCE CLIENT Full time

    Req Id: 407787 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • Customer Service Advisor 28h

    2 weeks ago

    Montréal, Canada CGI Full time

    Position Description CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In this...

  • Customer Compliance Advisor

    3 weeks ago

    Montréal, Canada Telecon Inc Full time

    Emplacement du poste: **Montréal** - État/Province: **Québec** **SUMMARY**: *** Telecon is looking for an energetic and career minded individual to take on the position of Customer Compliance Advisor. This full-time, permanent opportunity includes health benefits, a company match RRSP plus opportunities for growth in addition to a terrific work...

  • Associate Insurance Service Advisor

    1 week ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 202089 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** The position is responsible for providing in-force policy support to licensed advisors, Branch Managers, and Insurance Consultants within a defined region. **Accountabilities** **Acts as the main point of contact for...

  • Customer Service Advisor 21 Hours or 28 Hours

    3 weeks ago

    Montréal, Canada CGI Full time

    CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help thousands of customers pay their employees in different industries. In this role, you will contribute...

  • Advisor, Retail Services

    3 weeks ago

    Montréal, Canada Banque Laurentienne Full time

    Montreal- Sales and financial serviceFull Time- 26914- 25 January 2024**Laurentian Bank. Seeing beyond numbers** **Building a better and different financial institution** Financial Benefits Working Environment Commuting and Travelling Food and Drinks Nice to have Financial Benefits Pension plan Group Insurance Stock purchase program Mortgage, Line...

  • Customer Service Advisor

    1 week ago

    Montréal, Canada VROY Communications Full time

    Responsibilities: - Provide exceptional customer service to all dealership customers - Answer incoming phone calls and respond to customer inquiries - Assist customers with scheduling appointments for automotive repairs and maintenance - Handle cash transactions and maintain accurate records of payments received - Collaborate with mechanics and technicians...