Parts Advisor

3 weeks ago

Kelowna, Canada AutoCanada Full time

AutoCanada , the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Automotive Parts Advisor to work at Okanagan Chrysler Dodge Jeep Ram in Kelowna, BC  This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to integrity and customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career with Okanagan Dodge

AutoCanada  believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That’s why AutoCanada is proud to offer our full-time employees the following benefits to aid in their well-being and performance:

Competitive pay plans and a motivated group of AutoCanada employees to work alongside Dental and vision insurance Prescription insurance that can discount purchases up to 80% Paid holiday and flex time for full time AutoCanada employees Employee vehicle purchase & service programs Employee assistance programs focused on health & wellness Company-wide appreciation events and contests throughout the calendar year Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States

Position Overview:

As an Automotive Parts Advisor, your job will be to coordinate parts order for vehicle service and collision repairs, working closely with our Service team members to provide excellent customer service to our valued customers. This role will also require an outgoing demeanor as you will be responsible for consumer sales and building the dealership’s book of business as we connect with wholesale clientele. Additionally, you will oversee inventory, unpacking shipments, and will be responsible for ensuring that the dealership has received the proper orders to fulfill time commitments for work in process.

Job Description:

Contribute to managing inventory and ordering parts in a fast-paced environment Establish rapport with wholesale and retail customers in person and on the phone  Clarify customer needs that help to locate the required parts or service and suggest any related parts or service in which customers might be interested Track inventory, reorder inventory, and special-order inventory as needed Assist the Parts Manager in resolving discrepancies between the computer inventory and the parts available in the dealership Obtain the information needed to place special orders and ensure that the correct parts are sourced. Multi-tasking and accuracy are critical Research the availability of certain parts, either within the dealership or from other sources as necessary Become an integral part of a cohesive team environment that strives to create the best possible experience for our Parts, Service and Sales customers

Requirements:

Minimum 1 year of experience working in an automotive dealership and/or Parts Department Completion of a related post-secondary program and or training courses is considered an asset Experience with CDK and Star Parts is considered an asset A detailed understanding of Parts and Service operations and inventory management A well-defined sense of diplomacy, including negotiation and conflict resolution skills Strong organizational and time management skills A person of professionalism and high integrity who is trusted by others and consistently honours their commitments Detail oriented, self-motivated and resourceful High-level skills in Word, Excel and MS Office etc. Ability to meet physical demands such as heavy lifting, standing for long periods of time Must possess a valid driver's license and have a safe driving history

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