SuccessFactors LMS Consultant

4 weeks ago

Toronto, Canada Hudbay Minerals Full time

Role Title:

Successfactors LMS Consultant (or Analyst)

Reports to:

Manager, Shared Service Applications, with a dotted line to the LMS Project Manager

Manager Once Removed:

Chief Information Officer

Direct Reports:

N/A

Job Type:

Part time for 6 months as fixed term employment contract, or consulting agreement

Location

Toronto

At Hudbay, we are driven by our purpose: We care about our people, our communities and our planet. Hudbay provides the metals the world needs. We work sustainably, transform lives, and create better futures for communities.

We transform lives: We invest in our employees, their families and local communities through long-term employment, local procurement and economic development to improve their quality of life and ensure the communities benefit from our presence. We operate responsibly: From exploration to closure, we operate safely and responsibly, we welcome innovation and we strive to minimize our environmental footprint while following leading operating practices in all facets of mining. We provide critical metals: We produce copper and other metals needed for everyday products and essential for applications to support the energy transition toward a more sustainable future.

Over next next few months, Hudbay is extending its use of SAP SuccessFactors, and will be deploying a small pilot of the Learning Management System (LMS) module of the solution. While a partner is required for some provisioning tasks, much of the configuration can be completed by a consultant in house and we are considering this implementation model. With this in mind, we are searching for an LMS Analyst/Consultant to support us on our journey.

The SAP SuccessFactors LMS Consultant (or Analyst), will report to the Manager of Shared Service Applications, and the purpose of the role is to implement the LMS. This will require a unique an individual who can lead detailed requirements gathering sessions, train others about the system, perform hands on configuration, and coordinate the delivery of our SI/AMS support vendor for this project.

There is some flexibility with our project timelines, but are looking for consulting support to start in summer through to the rest of the year. We do not expect this project to be full time, allowing you to work around other engagements.

Ongoing Accountabilities:

LMS Requirements Gathering and Design Conducts data gathering and analysis to understand business strategy requirements Leads the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommends options, risks, and cost vs. benefits. Analyzes client operations to understand their strengths and weaknesses to determine opportunities for improvements. Provides recommendations for business process redesign and documentation as needed for new technology. LMS System Development Follow appropriate change methodology Leads development of and communicates business requirements and functional specifications for the design and implementation of business solutions. Investigates problems and develops recommendations for resolution. End User Support End User Support Keeps clients informed of problems, issues, and resolutions. Monitors and analyzes performance metrics to ensure client satisfaction. Provide realistic/timely client expectations. Ensures IT solutions meet client needs. Maintain the currently high levels of IT user satisfaction from Hudbay employees.

Experience. Candidates for each role must possess the following experience in their specialization:

Extensive experience in implementing, maintaining, and optimizing the SAP SuccessFactors Learning Management System Demonstrated expertise including setup, configuration, and integration with other modules and external systems. Must have hands on experience configuring the EC to LMS conntectors. Experience configuring custom Integration Centre payloads is an asset. Demonstrated experience conducting training sessions, indicating strong facilitation and knowledge-sharing capabilities. Proven track record with SAP SuccessFactors LMS projects, including business process analysis, system design, and implementation. Experience in system maintenance and enhancement to ensure system reliability and performance.

Knowledge & skills. Candidates for each role must possess the following skills and experience in their specialization:

In-depth knowledge of SuccessFactors Learning Module with the ability to translate business requirements into effective SAP solutions. Strong analytical and problem-solving skills, with expertise in system design and requirements assessment. Exceptional communication and training skills, with a preference for candidates who have experience in conducting training sessions. Proficiency in change management methodologies Ability to maintain high levels of user satisfaction and effectively address and resolve system issues Spanish language skills an advantage, but are not required

Qualifications needed to perform job accountabilities well:

SuccessFactors LMS certification obtained while working at a SAP Partner, or in the absence of certification, certificate of completion for the LMS Admin course in the SFALC.  A bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent work experience Certifications related to project management and IT service management can greatly bolster a candidate's qualifications.

Does this sound like you? Please submit your expression of interest on the Hudbay Careers Page.

No travel is expected for this role. Work may be completed remotely, however there will be regular meetings requiring attendance at our Toronto downtown office.

This posting expires on Sunday, 26 May, at 11:59pm EST

Notice to candidates: Please note that some websites make copies of Hudbay job postings on their own site. If you see this job on a website that is not the Hudbay careers page, the best way to get your application to us is by applying directly at careers.hudbayminerals.com. We appreciate the interest of all candidates. Due to the volumes of applications we receive, we are only able to contact candidates that are selected to move forward in the recruitment process. Hudbay is committed to providing an inclusive and accessible candidate experience. If you require accommodation during the recruitment process, please let us know with your application.

Notice to recruiters: Please note that Hudbay Minerals does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent/contract placements.

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