Head Trainer

2 weeks ago

Ottawa, Canada 9Round Full time
Seeking a Head Trainer.Under the direction of the owner, the head trainer is a leader in the industry, shows initiative, always leads by example, and eagerly embraces 9Round's vision to create the best member experience possible. This is a great position for a candidate looking to be a proponent for growing a dynamic small business backed by the world's largest kickboxing franchise. 9Round delivers total body results in a quick and convenient 30 minute workout with no class times and a trainer with you every step of the way. We are seeking a super energetic and enthusiastic trainer. This is a part time/full time position (approx 30 hours) with sale compensation.

JOB DESCRIPTION & QUALIFICATIONS
At 9Round the Head Trainer will maintain a fun, fast paced, 30 minute circuit cardio kickboxing gym. Sales presentation and phone scripts are vital. This is a very customer service driven position, so we are looking for someone that exudes confidence and whose primary focus is helping others achieve their fitness goals. Must have minimum 1-2 years of experience in the fitness industry Must have a flexible schedule with the ability to work mornings, evenings and weekends Must have minimum 1-2 years of sales/customer service experience Previous kickboxing experience strongly preferred however not mandatory Bilingual preferred but not mandatory RESPONSIBILITIES include, but are not limited to the following Greet, answer questions, sell and register prospective leads Provide stellar customer service and keep members motivated throughout workout Member retention and engagement via telephone calls and follow ups Personalized and engaging lead generation/re-generation and follow up to convert prospects into members Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals Customer service via all forms of communication: in person, phone, email, text, social media, etc. Resolve past due memberships Create monthly marketing plans with the owner Scheduling and reports Keep social networks updated regularly posting on Instagram and Facebook Ensure the gym is kept clean and all equipment organized and in working order at all times. Ensure all Opening & Closing Procedures are completed as scheduled and outlined. Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner Do inventory as needed QUALITIES FOR SUCCESS IN THIS POSITION
Physically fit and committed to living a healthy lifestyle Passionate, intelligent and knowledgeable regarding the fitness industry Detail oriented, hardworking, accountable Creative, personality, high energy personality that is contagious Someone who wants to have FUN, SMILE and LAUGH at work Strong leadership ability with the understanding that there is no "I" in team Ability to work independently, as well as with a team Comfortable closing sales by building relationships and selling the value of 9Round Comfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.) Professional, above all else BENEFITS
9Round Trainer Certification Uniform and Equipment Starter Kit Complimentary gym membership for yourself Sales commission Staff events NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the gym. ​

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