Loss Prevention

4 weeks ago


Waterloo, Canada Sephora Full time
Job ID: 248704
Location: ON-Conestoga (0872)
Address: 550 King Street North Unit C13A, Waterloo, ON N2L 5W6, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Loss Prevention
  • Provide friendly, professional and knowledgeable service to clients as needed.
  • Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
  • Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
  • Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
  • Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
  • Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
  • Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
Operations
  • Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
  • Assist store Leadership team with inventory preparation and process.
  • Partner with stores and DLPM in the development and execution of shrinkage prevention plans.

EXPECTED SKILLS AND QUALIFICATIONS
  • 1 year of asset protection/loss prevention experience in a retail environment.
  • Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
  • Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
  • Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
  • Proficiency in Windows, Word and Excel is desirable.
  • A High School graduate or equivalent.
  • Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
  • Availability to work at multiples locations within a market.

ADDITIONAL INFORMATION
Physical Requirements:
  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.

COMPANY OVERVIEW
Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.

Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.
Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.


  • Loss Prevention

    4 weeks ago


    Waterloo, Canada Sephora Full time

    **Job ID**: 248704 **Location**: ON-Conestoga (0872) **Address**: 550 King Street North Unit C13A, Waterloo, ON N2L 5W6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce...

  • Loss Prevention

    3 weeks ago


    Waterloo, Canada Sephora Full time

    **Job ID**: 239677 **Location**: ON-Conestoga (0872) **Address**: 550 King Street North Unit C13A, Waterloo, ON N2L 5W6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce...

  • Loss Prevention

    1 month ago


    Waterloo, Canada Sephora Full time

    : Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. ESSENTIAL DUTIES AND RESPONSIBILITIES Loss Prevention Provide friendly, professional and knowledgeable service to clients as needed. Conduct surveillance on the sales floor, as...

  • Loss Prevention

    3 weeks ago


    Waterloo, Canada Sephora Full time

    Job ID: 248704 Location: ON-Conestoga (0872) Address: 550 King Street North Unit C13A, Waterloo, ON N2L 5W6, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. ESSENTIAL DUTIES AND...


  • Waterloo, Canada Costco Wholesale Full time

    Responsibilities: - Monitor CCTV cameras to detect and prevent theft, fraud, and other security threats - Conduct regular patrols of the premises to ensure a safe and secure environment - Identify and apprehend individuals involved in suspicious activities or theft - Collaborate with law enforcement agencies to investigate incidents and provide necessary...


  • Waterloo, Canada Sephora Full time

    : Regular POSITION SUMMARY: In addition to the duties described in the Agent job description, Area Loss Prevention Investigators assume additional job duties within their assigned stores. Specific duties include to serve as a trainer for new Agents and to assist in the development of existing Agents, work with the District Loss Prevention Manager to...


  • Waterloo, Canada Sephora Full time

    **Job ID**: 221001 **Location**: ON-Conestoga (0872) **Address**: 550 King Street North Unit C13A, Waterloo, ON N2L 5W6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular ***: In addition to the duties described in the Agent job description, Area Loss Prevention Investigators assume additional job duties within their assigned...


  • Waterloo, Canada Zehrs Full time

    **All referred applicants must **first_ _**be submitted through Workday by a current Loblaw Colleague.** **Location**: 555 Davenport Rd, Waterloo, Ontario, N2L 6L2 At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends,...


  • Waterloo, Canada Zehrs Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...


  • Waterloo, Canada Zehrs Full time

    **All referred applicants must **first_ _**be submitted through Workday by a current Loblaw Colleague.** **Location**: 555 Davenport Rd, Waterloo, Ontario, N2L 6L2 At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends,...


  • Waterloo, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 658 Erb St. W., Waterloo, Ontario, N2T 2Z7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...


  • Waterloo, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 190 Northfield Drive West, Waterloo, Ontario, N2L 0C7 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: Managing the customer service functions, including cash, cashiers and...

  • Cashier

    3 weeks ago


    Waterloo, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 50 Weber Street North, Waterloo, Ontario, N2J 3G7 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: - Maintain excellent customer service and checkout area **DUTIES &...


  • Waterloo, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **This position is a CONTRACT position.** **SUMMARY**: - Maintain excellent customer service and checkout area **DUTIES &...

  • Cashier

    2 weeks ago


    Waterloo, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 600 Laurelwood Drive, Unit 150, Waterloo, Ontario, N2V 0A2 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: - Maintain excellent customer service and checkout area **DUTIES...

  • Post Office Manager

    4 weeks ago


    Waterloo, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in...


  • Waterloo, Canada Walmart Canada Full time

    **Position Summary... **:To create and maintain a secure and effective work environment for all customers, associates, visitors and vendors while demonstrating positive and professional behavior at all times. Increase profitability and mitigate shrink caused by financial and Physical loss. **What you'll do...**: 1. Ensure store security by making daily...


  • Waterloo, Canada Walmart Canada Full time

    **Position Summary... **:To create and maintain a secure and effective work environment for all customers, associates, visitors and vendors while demonstrating positive and professional behavior at all times. Increase profitability and mitigate shrink caused by financial and Physical loss. **What you'll do...**: 1. Ensure store security by making daily...


  • Waterloo, Canada Harmony by Earthwinds Full time

    **Building a Culture of Customer Service**: Provide customers with friendly, helpful, and efficient service in every interaction. **Friendly**: Smile, make eye contact, greet, compliment customers purchase, and thank them. **Helpful**: Respond quickly to customers as they approach the cash register, shares sale/promotional information, and informs customers...

  • Cashier

    2 weeks ago


    Waterloo, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 50 Weber Street North, Waterloo, Ontario, N2J 3G7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...