Culture & Engagement Associate

5 months ago

Vancouver, Canada E-Comm 9-1-1 Full time

Culture & Engagement Associate

WHO WE ARE

As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more at At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.

OUR VALUES

RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION

Are you passionate about fostering a vibrant and inclusive workplace culture? Do you thrive in a dynamic environment where you can enhance employee engagement, support learning and development, and contribute to meaningful initiatives? If this sounds like you, E-Comm 9-1-1 is looking for a dedicated Culture & Engagement Associate t o join our People & Culture team.

At E-Comm, we are committed to creating a workplace where everyone feels valued, included, and empowered. As a leading emergency communications center, we understand the importance of a positive workplace culture in our fast-paced, high-pressure environment.

Reporting to the Manager of Culture & Engagement, the Culture & Engagement Associate plays a pivotal role in our diversity and inclusion initiatives, as well as our commitments to Truth and Reconciliation. In this role, you will primarily be responsible for:

Contributing to the development of initiatives that promote a positive workplace culture, such as team-building activities, recognition programs, and wellness initiatives Assisting with the planning and coordination of employee events and activities, ensuring they are engaging, inclusive, and aligned with organizational goals Working with the Manager, Culture & Engagement to develop and maintain relationships with local Indigenous communities and organizations to support E-Comm’s Truth & Reconciliation commitments Planning and executing programs, events, workshops, and activities that promote understanding, education, and reconciliation Assisting in the rollout of IDEA initiatives, ensuring they are integrated into all aspects of the organization Supporting the development and delivery of IDEA-related training programs to promote a culture of inclusion and equity Collecting and analyzing data on IDEA metrics, providing insights and recommendations to drive continuous improvement in diversity and inclusion efforts Coordinating all aspects of our new employee orientation including scheduling sessions, preparing materials, presenting information, and answering employee questions, ensuring a consistent and inclusive experience for all new employees Gathering feedback from new hires about their onboarding experience and recommending improvements to enhance the process Supporting Learning & Development by scheduling and organizing training sessions, including booking venues, arranging materials, and coordinating with trainers and participants Creating and managing training materials, resources, and documentation to support continuous learning within the organization Maintaining records of training participation and progress, and generating reports to evaluate the effectiveness of learning initiatives

WHAT YOU WILL BRING:

Completion of a certificate or degree in Human Resources or related field, plus experience in a unionized environment, employee engagement, learning and development, or an equivalent combination of training and experience Minimum of 2 years’ experience working in a progressive People & Culture environment Thorough understanding of human resources best practices, regulations, policies, and procedures related to the work performed Ability to work effectively with a diverse workforce and demonstrated ability to promote an inclusive work environment Knowledge of strategies for promoting diversity, equity, and inclusion within the workplace Prior experience working in a unionized environment would be particularly advantageous Excellent verbal and written communication skills for interacting with employees, management, and external partners Meticulous attention to detail for handling sensitive employee information and ensuring compliance with regulations Capacity to make informed decisions based on data and organizational policies

SECURITY REQUIREMENTS:

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

WHAT WE OFFER: 

Meaningful work - work with a sense of purpose, supporting the public and first-responders Competitive salary - with the opportunity for increases 4 weeks vacation to start Earned Time Off - eligibility to participate in our Accumulated Time-Off Program 100% paid extended health and dental benefits Pension – employer matched contributions to Municipal Pension Plan, a defined benefits plan Career development - we are supportive in developing your skills while pursuing your career at E-Comm.

Vaccination Policy: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

JOB DETAILS:

Number of positions: One Job status: Regular Full-Time Hours of work: Monday to Friday, 40 hours per week Wage/Salary: A2| $ $62,649 to $ $78,312 annually (2024 rates) Employee Group: Exempt Department: People & Culture Location: E-Comm Lower Mainland (3301 Pender Street, Vancouver, BC) CLOSING DATE FOR APPLICATIONS: 

We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability, please email

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