Supervisor, Resident Care

1 month ago

Cornwall, Canada City of Cornwall Full time

The City of Cornwall is a progressive community of 47,000, situated on the banks of the St. Lawrence River in Eastern Ontario. Rich in history and natural beauty, Cornwall offers historic sites, popular campsites, beaches and world-class amenities as well as small town charm and hospitality. Cornwall is Ontario’s easternmost city, just over 400 kilometres east of Toronto, 100 kilometres southeast of Ottawa and 120 kilometres southwest of Montreal. Cornwall boasts a modern economy led by forward thinkers who have made the city an excellent place for a career and raising a family. For more information, visit www.cornwall.ca

Overview

The City of Cornwall is seeking a Supervisor, Resident Care for the Glen Stor Dun Lodge. The Supervisor, Resident Care leads and supports a team of PSWs, ensuring the delivery of resident and family-centered personal support services meet Glen Stor Dun Lodge’s standards of excellence.

The Resident Care Supervisor is responsible in ensuring the proper execution of the following:

•           Ensure that the care routines are followed, while providing support and direction to all PSW staff.

•           Ensure that the needs and safety of the residents, families, and staff are met, inclusive of verifying completion documentation by PSW staff.

•           Discuss resident needs with PSW staff and liaise with Registered Staff and other team members to ensure a coordinated service approach.

•           Responsible for the recruitment, hiring and discipline of PSW personnel in conjunction with the Director of Care and Nursing Supervisors.

•           Keep up-to-date knowledge of changing regulations, legislation, practices and procedures as required.

•           Reviews and monitors daily reports, and in addition makes rounds of the home to ensure that care being given is in keeping with the home’s guidelines, and that all resident needs are being met. 

•           Reviews all resident incidents, completes incident reports, investigates complaints, and issues Corrective Action while monitoring performance, as required. Keeps the Nursing Supervisors and Leadership Team informed accordingly. 

•           Liaise closely with the Nutrition Care team, as well as other inter-disciplinary teams as appropriate.

•           Ensure maximum safety for residents and staff at all times (ensure staff follow policy and procedures related to Fall Prevention, Wound Care, Continence Care, Restraint Use, Responsive Behaviour Management and Pain Management) and ensure awareness and compliance with safety-related issues, such as when lifting, transferring, mobility, handling medications, etc.

•           Deal with emergency situations through professional response and communication.

•           Maintain nursing supplies inventory by reviewing usage reports; identifying trends, anticipating needed supplies. (ex. Incontinence Program)

•           Work with Staff Development Officer to encourage and monitor participation in core education for PSW staff to facilitate orientation, staff development and/or safe practices.

•           Be willing to work flexible hours and when off duty, may required be on call for emergencies. In exceptional circumstances, may be called upon to cover registered staff shifts.

•           Assists the leadership team with Continuous Quality Improvement projects/audits.

•           Completes scheduling approvals, maintains department schedules to cover daily staffing and coordinate coverage for unplanned vacancies.  Responsible for reviewing and approving PSW payroll submissions.

Required Qualifications & Experience

  • An individual with supervisory experience who has exemplary communication skills and can interact in a professional, culturally competent manner with residents, staff, teams and community partners.
  • Possession of an RPN license.
  • 3 years or more of health care experience preferably supervisory with a deep knowledge of the Long-Term Care Home system (preferably working with PSWs).
  • A motivational leader and strong team player who promotes resident and family-centered care and engagement.
  • Highly organized and comfortable working in a constantly shifting environment, responding to changes in resident needs.
  • Able to work effectively under pressure and adhere to deadlines.
  • Advanced experience with Point Click Care Software and/or other similar EHR software is an asset, along with a keen desire to bring technology to the bedside.
  • Ability to work independently and as a member of a collaborative Leadership Team.
  • Ideally, prior supervisory experience within a unionized setting and know what it takes to uncover talent and innovation as you build and inspire a highly engaged large team.
  • Working knowledge of relevant employment and Long-Term Care Home statutes. 
  • A valid Driver’s License and access to a vehicle are required.
  • A proven track record of effectively handling complaints and resolving conflicts.
  • Demonstrated efforts to continually develop and upgrade your skills.
  • Bilingualism an asset.


The Corporation of The City of Cornwall strives to promote and demonstrate the values of Equity, Diversity, and Inclusion. We are committed to reflecting the diversity of the community we serve and encourage qualified candidates of all backgrounds and abilities to apply. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.

Infection prevention and control requirement, as outlined by the O. Reg. 246/22: General under the Fixing long-term care Act, 2021, S.O. 2021, c 39, Sched. 1: 
prospective candidates will need to demonstrate screening for tuberculosis and other infectious diseases in accordance with any standard or protocol issued by the Director. This includes DTAP, MMR, Varciella, and Hepatitis B.

We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

  • Supervisor, Resident Care

    5 months ago

    Cornwall, Canada City of Cornwall Full time

    **Overview** The City of Cornwall is seeking a Supervisor, Resident Care for the Glen Stor Dun Lodge. The Supervisor, Resident Care leads and supports a team of PSWs, ensuring the delivery of resident and family-centered personal support services meet Glen Stor Dun Lodge’s standards of excellence. The Resident Care Supervisor is responsible in ensuring...

  • Supervisor, Resident Care Leader

    4 weeks ago

    Cornwall, Canada City of Cornwall Full time

    Job Title: Supervisor, Resident CareThe City of Cornwall is seeking a highly skilled and experienced Supervisor, Resident Care to join our team at the Glen Stor Dun Lodge. As a key member of our leadership team, you will be responsible for leading and supporting a team of Personal Support Workers (PSWs) to deliver exceptional resident-centered care.Key...

  • Resident Care Aide

    2 months ago

    Cornwall, Canada St. Joseph's Continuing Care Centre Full time

    At SJCCC, we recruit and retain the best staff! If you are passionate about teamwork and connecting with others, then SJCCC is where you want to be. St. Joseph’s Continuing Care Centre is seeking part-time Resident Care Aides. We offer a competitive salary range between $27.29 - $28.09, 7.5-hour shifts, HOOPP Pension plan, and access to our Employee...

  • Resident Care Aide

    5 months ago

    Cornwall, Canada St. Joseph's Continuing Care Centre Full time

    At SJCCC, we recruit and retain the best staff! If you are passionate about teamwork and connecting with others, then SJCCC is where you want to be. St. Joseph’s Continuing Care Centre is seeking part-time Resident Care Aides. We offer a competitive salary range between $25.58 - $26.32, 7.5 hour shifts, HOOPP Pension plan and access to our Employee...

  • Resident Care Aide

    5 months ago

    Cornwall, Canada St. Joseph's Continuing Care Centre Full time

    At SJCCC, we recruit and retain the best staff! If you are passionate about teamwork and connecting with others, then SJCCC is where you want to be. St. Joseph’s Continuing Care Centre is seeking part-time Resident Care Aides. We offer a competitive salary range between $25.58 - $26.32, 7.5 hour shifts, HOOPP Pension plan and access to our Employee...

  • Resident Care Aide

    5 months ago

    Cornwall, Canada St. Joseph's Continuing Care Centre Full time

    At SJCCC, we recruit and retain the best staff! If you are passionate about teamwork and connecting with others, then SJCCC is where you want to be. St. Joseph’s Continuing Care Centre is seeking part-time Resident Care Aides. We offer a competitive salary range between $25.58 - $26.32, 7.5 hour shifts, HOOPP Pension plan and access to our Employee...

  • Resident Care Aide

    5 months ago

    Cornwall, Canada St. Joseph's Continuing Care Centre Full time

    At SJCCC, we recruit and retain the best staff! If you are passionate about teamwork and connecting with others, then SJCCC is where you want to be. St. Joseph’s Continuing Care Centre is seeking part-time Resident Care Aides. We offer a competitive salary range between $24.00 - $25.00, 7.5 hour shifts, HOOPP Pension plan and access to our Employee...

  • Resident Care Aide

    5 months ago

    Cornwall, Canada St. Joseph's Continuing Care Centre Full time

    At SJCCC, we recruit and retain the best staff! If you are passionate about teamwork and connecting with others, then SJCCC is where you want to be. St. Joseph’s Continuing Care Centre is seeking part-time Resident Care Aides. We offer a competitive salary range between $24.00 - $25.00, 7.5 hour shifts, HOOPP Pension plan and access to our Employee...

  • Resident Care Aide Part-time

    3 weeks ago

    Cornwall, Canada St. Joseph's Continuing Care Centre Full time

    At SJCCC, we recruit and retain the best staff! If you are passionate about teamwork and connecting with others, then SJCCC is where you want to be. St. Joseph’s Continuing Care Centre is seeking part-time Resident Care Aides. We offer a competitive salary range between $27.29 - $28.09, 7.5-hour shifts, HOOPP Pension plan, and access to our Employee...

  • Resident Services Coordinator

    5 months ago

    Cornwall, Canada Southbridge Care Homes Full time

    **Position/Status: Social Worker/Resident Services Coordinator - Permanent - Full-Time** Tired of living to work? Work to LIVE in beautiful Cornwall at our newly built, Southbridge Cornwall long term care home. **Offering competitive wages**, Southbridge Cornwall is proud of our new state-of-the-art home and welcome you to join our team! **Ask yourself...

  • Care Supervisor

    1 month ago

    Cornwall, Canada City of Cornwall Full time

    Job Title: Supervisor, Resident CareThe City of Cornwall is seeking a highly skilled and experienced Supervisor, Resident Care to join our team at the Glen Stor Dun Lodge. As a key member of our leadership team, you will be responsible for leading and supporting a team of Personal Support Workers (PSWs) to deliver exceptional resident-centered care.Key...

  • Care Supervisor

    1 month ago

    Cornwall, Canada City of Cornwall Full time

    Job Title: Supervisor, Resident CareThe City of Cornwall is seeking a highly skilled and experienced Supervisor, Resident Care to join our team at the Glen Stor Dun Lodge. As a key member of our leadership team, you will be responsible for leading and supporting a team of Personal Support Workers (PSWs) to deliver exceptional resident-centered care.Key...

  • Food Services Supervisor

    5 months ago

    Cornwall, Canada Southbridge Care Homes Full time

    Home: Southbridge Cornwall_ - Location: Cornwall, ON_ - Position: Food Service Supervisor - Part Time_ Tired of living to work? Work to LIVE in beautiful Cornwall Ontario at our long term care home! **Offering competitive wages**, **_ Ask yourself three questions:_** - _ Are you looking for a role with tons of opportunities for career advancements?_ - _...

  • Food Services Supervisor

    5 months ago

    Cornwall, Canada Southbridge Care Homes Full time

    Home: Southbridge Cornwall_ - Location: Cornwall, ON_ - Position: Food Service Supervisor - Part Time_ Tired of living to work? Work to LIVE in beautiful Cornwall Ontario at our long term care home! **Offering competitive wages**, **_ Ask yourself three questions:_** - _ Are you looking for a role with tons of opportunities for career advancements?_ - _...

  • Food Service Supervisor

    2 weeks ago

    Cornwall, Canada Southbridge Care Homes Full time

    Live your life to the fullest in a beautiful long term care home in Cornwall Ontario. We offer competitive wages and a fulfilling career in the healthcare industry.Current membership in the Canadian Society of Nutritional Management (C.S.N.M.) or a Registered Dietician is required for this role.At Southbridge Care Homes, we are committed to providing...

  • Food Service Supervisor

    4 weeks ago

    Cornwall, Canada Southbridge Care Homes Full time

    Live your best life in beautiful Cornwall Ontario at our long-term care home, where you can work to live, not live to work!Competitive WagesCurrent membership in the Canadian Society of Nutritional Management (C.S.N.M.) or a Registered Dietician is required for this role.At Southbridge Care Homes, we're committed to providing exceptional care and services to...

  • Food Service Supervisor

    4 weeks ago

    Cornwall, Canada Southbridge Care Homes Full time

    Live your best life in beautiful Cornwall Ontario at our long-term care home, where you can work to live, not live to work!Competitive WagesCurrent membership in the Canadian Society of Nutritional Management (C.S.N.M.) or a Registered Dietician is required for this role.At Southbridge Care Homes, we're committed to providing exceptional care and services to...

  • Resident Food Services Supervisor

    5 months ago

    Cornwall, Canada Compass Group Full time

    **Location: 800 Nick Kaneb Drive, Cornwall, ON, K2H 0G4** **Status: Part Time** **Wage: $24.68/ Hour** - ** Membership with Canadian Society of Nutrition Management** **Requirements**: - ** Vulnerable Sector Screening/ Police Check**: - ** TB testing** **Shifts: As scheduled up to 25 hours per week** **Start Date: As soon as possible** You might not...

  • Resident Food Services Supervisor, Part Time

    5 months ago

    Cornwall, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Nurse Care Provider

    2 weeks ago

    Cornwall, Canada Southbridge Care Homes Full time

    Southbridge Care Homes is seeking a skilled Registered Practical Nurse (RPN) to join our team in Cornwall, Ontario.Job Summary:The RPN will be responsible for providing high-quality nursing care to residents in our state-of-the-art home. This includes assessing residents' health, developing and implementing care plans, and collaborating with the Director of...