Production Print Field Service Technician

3 weeks ago


Winnipeg, Canada Konica Minolta Full time
Overview

Are you passionate about providing top-notch technical support and problem-solving within the production print environment? We're searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. If you thrive in a fast-paced, forward-thinking setting and possess a talent for troubleshooting, we'd love to hear from you

Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable


Responsibilities

Perform on-site maintenance and repairs for production print equipment.

Diagnose and resolve technical issues promptly to minimize production downtime.

Conduct regular inspections and implement preventive maintenance procedures.

Install, configure, and calibrate production print machinery for optimal performance.

Collaborate closely with clients, delivering outstanding customer service and support.

On-site service of MFPs
Maintain parts and call management as well as accurate records to achieve KPI targets
Responsible to learn new technologies, maintain accurate records and assist other team members as required
10% - Lead referrals, assists with customer assessments and solution design
90% - break-fix and customer support
Seeks opportunities to improve territory parts budget and inventory control
Perform other relevant duties as assigned by management


Qualifications

Demonstrated experience in servicing and repairing production print machinery.

Proficient in mechanical and electrical troubleshooting within a production print environment.

Familiarity with a variety of production print technologies and systems.

Exceptional communication skills and a strong customer service orientation.

Ability to work independently and adapt to diverse client environments

Network Skills:
Install and troubleshooting of basic printing and scanning solutions.
Microsoft OS peer to peer and client side of server environments
Familiar with printing from common business apps


Solutions Knowledge: Basic understanding of solutions portfolio


Product Knowledge: Excellent working knowledge and certification of production systems


Color Skills: Working knowledge of calibration, and RIP configurations

Communication Skills: Excellent verbal and written and interpersonal
Mentoring and Instruction: 10% - based on technical expertise
P re/Post Consulting Ability: Moderate
Working directions: Requires limited assistance for more difficult problems

Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations
Travelling within Canada. Candidate must provide & maintain valid travel documents at own
expense
Own vehicle and possess valid insurance with appropriate coverage and a valid drivers’ license in good standing
Standby and afterhours work may be required
Training may require afterhours travel and stay overs including weekends
Perform other relevant duties as assigned by management.

#KM




  • Winnipeg, MB, Canada Konica Minolta Business Solutions U.S.A., Inc. Full time

    Are you passionate about providing top-notch technical support and problem-solving within the production print environment? We're searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. Perform on-site maintenance and repairs for production print equipment. Diagnose and resolve technical issues...


  • Winnipeg, Canada Print It On Full time

    We are currently looking for a motivated and reliable Print Production Worker/General Worker. All qualified, responsible applicants are encouraged to apply. **COMPETENCIES**: Positive attitude, attention to detail and a caring attitude towards the workplace and team members; Excellent organizational skills with the ability to work well under pressure....


  • Winnipeg, Canada Greatwest Maintenance Service Full time

    Field service technicians with GWM are responsible for the repair and maintenance of material handling equipment in and around the Winnipeg area. Automotive and heavy duty mechanics experience considered an asset Forklift mechanic experience is an asset. Valid drivers license required Company vehicle, fuel card and cell phone are provided Great...


  • Winnipeg, Canada Xerox Full time

    City- Winnipeg- State/Province- Manitoba- Country- Canada- Department- Technical Customer Services- Date- Friday, May 12, 2023- Working time- Full-time- Ref#- 20022961- Job Level- Individual Contributor- Job Type- Experienced- Job Field- Technical Customer Services- Seniority Level- Entry Level**Description & Requirement**: **About Xerox Holdings...


  • Winnipeg, Canada CANTERRA SEEDS Full time

    **Job Description - Field Program Technician (term)** CANTERRA SEEDS is committed to sourcing genetically superior seed products that deliver agronomic and economic benefits for farmers, while meeting end-user needs. With a versatile portfolio of cereals, pulses, special crops, canola, and PRIDE Seeds corn, CANTERRA SEEDS seeks opportunities for mutual...


  • Winnipeg, Canada CANTERRA SEEDS Full time

    **Job Description - Field Program Technician (term)** CANTERRA SEEDS is committed to sourcing genetically superior seed products that deliver agronomic and economic benefits for farmers, while meeting end-user needs. With a versatile portfolio of cereals, pulses, special crops, canola, and PRIDE Seeds corn, CANTERRA SEEDS seeks opportunities for mutual...


  • Winnipeg, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...


  • Winnipeg, Canada Progression3 Full time

    Progression3 is in search of an IT Field Service Technician in Winnipeg. **Responsibilities**: - Provide dedicated on-site support which includes Break & Fix on PC, Laptops and printers (laser and multifunction). - Supports and maintains user account information including rights, security and systems groups. - Determines and recommends which products or...


  • Winnipeg, Canada VKAM Automation & Security Systems Ltd Full time

    Description: We are searching for a detail-oriented, dependable technician to join our growing team. The technician's responsibilities include monitoring and servicing CCTV and network systems, diagnosing problems and troubleshooting equipment, running tests, and completing reports, updating, and improving existing systems, and repairing or replacing faulty...


  • Winnipeg, Canada Vidir Full time

    **Vidir Solutions Inc., Elevating Careers and Community** “We rise by lifting others” - Robert Ingersol What makes a Vidir Hero? Someone who serves others, acts with integrity, keeps others safe, and uses their powers to elevate others. Our team at Vidir is made up of individuals who help others do what they do best. Whether that’s creating a perfect...


  • Winnipeg, Canada EMBASSY GRAPHICS Full time

    **About us** EMBASSY GRAPHICS is a prepress provider, specializing in the North America book publishing industry. We work primarily with Book Publishers in the New York area, and collaborate with printers all over the world. Our work environment includes: - Safe work environment - Relaxed atmosphere - Casual work attire As a global leader in prepress &...


  • Winnipeg, Canada Force Capital Agency Full time

    Our client in *Winnipeg, Manitoba* is looking for a *Field Service Technician*. The successful candidate will take calls from customers and handle their own schedule. The applicant must be willing to work flexible hours when necessary to keep customers' machinery running and provide our customers with the high quality service that they expect and...


  • Winnipeg, Canada Force Capital Agency Full time

    Our client in *Winnipeg, Manitoba* is looking for a *Field Service Technician*. The successful candidate will take calls from customers and handle their own schedule. The applicant must be willing to work flexible hours when necessary to keep customers' machinery running and provide our customers with the high quality service that they expect and...


  • Winnipeg, Canada EMBASSY GRAPHICS Full time

    **About us** EMBASSY GRAPHICS is a prepress provider, specializing in the North America book publishing industry. We work primarily with Book Publishers in the New York area, and collaborate with printers all over the world. Our work environment includes: - Safe work environment - Relaxed atmosphere - Casual work attire Embassy Graphics, a global leader...


  • Winnipeg, Canada Con-Test Full time

    **Job Summary** The Field Service Technician will be testing and certifying the performance of ventilation systems for critical environments such as cleanrooms and hospitals, testing and certifying laboratory workstations such as biological safety cabinets and chemical fume hoods plus a numerous calibrated laboratory instruments such as incubators and...


  • Winnipeg, MB, Canada Force Capital Agency Full time

    Our client in *Winnipeg, Manitoba* is looking for a *Field Service Technician*. The successful candidate will take calls from customers and handle their own schedule. The applicant must be willing to work flexible hours when necessary to keep customers' machinery running and provide our customers with the high quality service that they expect and deserve....


  • Winnipeg, Canada Coca-Cola Canada Bottling Limited Full time

    **About This Opportunity**: Our Daily Mission is to create a better future and deliver optimism to our customers, consumers, and communities. At Coke Canada, we welcome and celebrate our differences, together we are creating an inclusive environment where we all see, hear and feel like we belong. Coke Canada Cooler Service Field Technicians are the primary...


  • Winnipeg, Canada Manitoba Possible. Full time

    **We are** Manitoba Possible. We believe an inclusive and accessible society is possible. That is why we work together to eliminate barriers to full and equal participation. Manitoba Possible provides programs and services throughout the province. The way we do that is by working collaboratively, diversifying in every way possible, and innovating at every...


  • Winnipeg, Canada Liebherr-Canada Ltd. Full time

    In the area of earthmoving, Liebherr offers an extensive program of hydraulic excavators, crawler tractors and crawler loaders, telescopic handlers, wheel loaders and articulated trucks. As a Resident Field Technician, you will work independantly to repair, troubleshoot, overhaul and maintain our Earth Moving Equipment in the Greater Saskatchewan...


  • Winnipeg, Canada BLM GROUP USA CORPORATION Full time

    BE PART OF A MANUFACTURER LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform...