![Scoop Robotix](https://media.trabajo.org/img/noimg.jpg)
B2B SaaS Account Manager
3 weeks ago
RESPONSIBILITIES
Focused on supporting our growing community of customers after they have completed initial Onboarding and Launch.
Working with assigned CSMs, regularly analyze customer accounts, identify improvement opportunities and outreach to propose and implement such improvements.
Handle all outreach and communication related to account renewals, upgrades, downgrades and cancellations.
Lead and facilitate regular business review meetings with a variety of stakeholders from field technicians and project managers to senior executives and C-suite leaders.
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