Jr. Solutions Engineer

2 weeks ago

Halifax, Canada Cirface Full time

Jr. Solutions Engineer (Asana Consultant) Get AI-powered advice on this job and more exclusive features. We’re Cirface, a System Improvement Consultancy on a mission to eliminate workplace burnout by enabling teams to optimize the way they work. Through our expertise in process optimization and workflow automation, we enable overburdened marketing leaders to drive efficient operations and make informed decisions. With our hands‑on collaboration, we significantly decrease project timelines, improve visibility, alleviate burnout, and cut unnecessary costs, resulting in more aligned and productive teams. Role Description This is a full‑time remote role for a Jr. Solutions Engineer specializing as an Asana Consultant. As a Solutions Engineer you will play a critical role in helping our customers understand the value of continual process improvements. Through your deep product knowledge of process optimization, work management tools, and automated workflows, you will help to improve the way our customers work. You are instrumental in allowing us to reach out mission of eliminating burnout for our customers. From training a small team in how to use Asana or working to build out complex workflows and implementing them during live training workshops, you will know and be responsible for the success of all of our customer projects and training. The Jr. Solutions Engineer must lead with enthusiasm and have an analytical approach to engage the customer and show our knowledge in strategy and execution. Responsibilities Lead live workshops and training calls with our customers. Establish a training plan and onboard new members to the work management tool. Work synchronously and asynchronously with customers reviewing use cases and best practices. Be a key player in helping Asana achieve its revenue goals. Provide technical expertise to help the customer achieve great things. Work with internal product stakeholders to deliver customer feedback and implementation solutions. Train new team members on Asana Basics, Intermediate, and Advanced. Co‑create and map out critical workflows. Provide dedicated support and office hours via Slack and Asana. Be available for Office hours and AMAs. Lead the capture, review and updating of business requirements and communicate to team members and stakeholders. Attend and lead stakeholder meetings. Analyze complex business problems and determine a solution. Coordinate the development of documentation to enable implementation and turnover to the client. Provide support to end users as needed and conduct post‑project support & training sessions. Seniority Level Entry level Employment Type Full‑time Job function Engineering and Information Technology Business Consulting and Services Referrals increase your chances of interviewing at Cirface by 2x #J-18808-Ljbffr

  • Jr. Solutions Engineer

    2 weeks ago

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    Jr. Solutions Engineer (Asana Consultant) Get AI-powered advice on this job and more exclusive features. We’re Cirface, a System Improvement Consultancy on a mission to eliminate workplace burnout by enabling teams to optimize the way they work. Through our expertise in process optimization and workflow automation, we enable overburdened marketing leaders...

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    Jr. Solutions Engineer (Asana Consultant) Get AI-powered advice on this job and more exclusive features. We’re Cirface, a System Improvement Consultancy on a mission to eliminate workplace burnout by enabling teams to optimize the way they work. Through our expertise in process optimization and workflow automation, we enable overburdened marketing leaders...

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