VP, Customer Operations
3 weeks ago
Get AI-powered advice on this job and more exclusive features. Help Us Revolutionize Global Trade at Orderful Orderful is reinventing how businesses connect and trade. We modernize EDI - the backbone of $5T+ in global commerce - so companies can click-to-trade with any partner fast. We’re Series B and among the fastest-growing in supply‑chain tech, with 2× YoY growth. We’re hiring a VP, Customer Operations to build the post‑sales engine that gets customers live in days, scales to thousands of partners, and delivers a world‑class experience. Our culture is high‑ownership, high‑tempo, and low‑ego – we iterate quickly, care deeply about customers and teammates, and love turning manual operations into products. If that sounds like you, let’s talk. The Opportunity You’ll Own The Full Post‑sales Experience – From Setup And Integration Through Testing, And Support. Your Mission Is To Turn Today’s Onboarding And Support Process Into a Scalable, Automated, And Customer‑delighting Engine. In The Next 12–18 Months We Must Cut onboarding time dramatically (e.g., go‑live in hours and days, not months). Scale throughput (100s customer go‑lives in a month in a repeatable manner). Improve core economics (bring services payback ≤ 12 months). Enable revenue teams to improve retention (GDR toward 95%, NRR ≥ 110%). Manage a network of 3rd party partners to help customers test and go‑live with trading partners (100% testing through outsourced vendors, testing complete in days). Deliver customer delight through a support team by delivering industry‑leading support (time to first response
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VP, Customer Operations
5 days ago
Canada Orderful Full timeHelp Us Revolutionize Global Trade at Orderful Orderful is reinventing how businesses connect and trade. We modernize EDI - the backbone of $5T+ in global commerce - so companies can click-to-trade with any partner fast. We’re Series B and among the fastest-growing in supply-chain tech, with 2× YoY growth. We’re hiring a VP, Customer Operations to build...
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VP, Customer Operations
5 days ago
Canada Orderful Full timeHelp Us Revolutionize Global Trade at Orderful Orderful is reinventing how businesses connect and trade. We modernize EDI - the backbone of $5T+ in global commerce - so companies can click-to-trade with any partner fast. We’re Series B and among the fastest-growing in supply-chain tech, with 2× YoY growth. We’re hiring a VP, Customer Operations to build...
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VP, Customer Operations — Scale Onboarding
3 weeks ago
, , Canada Orderful Full timeA leading supply-chain technology firm in Canada seeks a VP of Customer Operations to enhance post-sales experiences. The ideal candidate will leverage over 12 years in B2B SaaS to scale onboarding processes and optimize customer support. Responsibilities include overseeing integrations, improving efficiency, and building strong vendor partnerships....
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VP, Customer Experience
4 weeks ago
, BC, Canada Absolute Security Full timeJoin to apply for the VP, Customer Experience role at Absolute Security Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Absolute Security Talent Acquisition Leader | Empathic Leader | Consultative Hiring Partner | High-Growth & Scalable Recruiting Strategies Vice President, Customer Experience As a critical...
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VP of Operations
4 weeks ago
, , Canada The People Co. Full timeOur client, a leading food company, is looking to bring on board a hands on, continuous improvement-oriented VP of Operations for their facility in the GTA. This is a multi site management opportunity with travels up to 25%. In this exciting position, you will take a lead role in a fast paced, fresh processing company. This is a great opportunity to be a key...
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VP of Operations
4 weeks ago
, , Canada The People Co. Full timeThis range is provided by The People Co.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$170,000.00/yr - CA$200,000.00/yr Our client, a leading food company, is looking to bring on board a hands on, continuous improvement-oriented VP of Operations for their facility in the GTA. This...
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VP, Customer Care
5 days ago
, , Canada Stonewood Group Inc. Full timeA prominent Canadian software solutions provider is seeking a VP of Customer Care to enhance customer value from their offerings. This executive role involves leading customer support and technical services, ensuring robust relationships with clients, and meeting key performance indicators. The successful candidate will leverage their strategic approach and...
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VP of Marketplace Operations
3 weeks ago
, , Canada Toptal Full timeToptal launches HireGlobal The most competitively priced global workforce payroll platform. Now hiring VP of Marketplace Operations Now hiring VP of Marketplace Operations About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and...
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VP, Revenue Operations
4 days ago
, , Canada Octopus Deploy Full timeOctopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally – including Ubisoft, Xero, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions. Founded in Australia in 2012, our team of over 300 Octonauts now...
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VP of Marketplace Operations
5 days ago
, , Canada Toptal Full timeAbout Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With over $200 million in annual revenue, Toptal is the world’s largest fully remote workforce. We blend virtual teams with a support structure that encourages innovation, social interaction, and fun. We move at...