Analytical Cloud Platform Engineer HYBRID
4 weeks ago
NOTE: HYBRID work model, office located in Toronto, Ontario
Type: 6-Month contract, 8 hours/day, 40 hours/week
Work Experience: Analytical Cloud Platform Engineer, Azure, AWS, GCP, API, Azure Databricks, Snowflake, Cyberark, Power BI, JIRA, Confluence, Python, C#, PowerShell, Azure AI Services, OpenAI, Agile
Industry: Financial, Capital Markets
DESCRIPTION:
- Your main responsibilities are to build/maintain enterprise analytical platforms such as PowerBI, Databricks, Copilot Studio , and Azure AI Services (including OpenAI ) while supporting their adoption, continuous improvement, and refinement as we push their limits to derive optimal business value.
- Help to build/maintain a holistic analytical platform that enables common services, standards, and patterns and ensures optimal performance and usage.
- Provide front-line technical support to analytical platforms through various channels.
- Coordinate change management processes for the platforms.
- Address planned and unplanned production issues and support the coordination, maintenance, and communication.
- Identify and analyze problems and trends within the platforms, providing monitoring and reporting.
- Identify and execute on improvement opportunities within the platforms.
- Be able to research independently for potential solutions to problems encountered.
- Design and develop automation as needed.
- Play a role in various related tasks, including user story creation, end-to-end process outlining, system configuration, testing, and troubleshooting.
- Requirements gathering and rationalization: work cooperatively with internal stakeholders to understand and clarify platform and service needs.
- Fostering the development of our business users and colleagues, maintaining a COE with up-to-date best practices and methodologies for our various platforms.
- Help to develop training materials tailored to various levels of expertise.
REQUIREMENTS:
- Degree in Computer Science, Information Technology, or equivalent experience
- Certifications – an asset
- Knowledge of cloud platforms (e.g., Azure, AWS, GCP ) and related services
- Working knowledge of working with API s, Power Platform (PVA/Copilot Studio ), Azure Databricks, Snowflake, Cyberark
- Proficiency with: PowerBI, JIRA, Confluence, Visio
- Utilizing and implementing a Centre of Excellence (CoE)
- Familiarity with scripting and programming (Python, C# PowerShell, shell script etc.,)
- You have strong customer service skills and a drive to provide effective and timely support and resolution of issues with professionalism.
- Strong desire to work in a team-based and collaborative environment.
- Proven ability to quickly learn and understand complex subject matter.
- Experience in writing documentation and procedure manuals for various audiences.
- You’re accountable for your work, and take the time to invest in research, learning, and practice to grow your knowledge and make yourself an expert of our offerings.
- Strong communication skills, ability to articulate thoughts / ideas to effectively collaborate with a variety of teams from both investments and technology.
- Experience in industry or an academic setting of:
- Providing 1st/2nd/3rd line technical support in a complex technology environment.
- Experience working in an Agile environment.
- Experience / Knowledge with surrounding technologies such as SharePoint, OneDrive, Teams, and wider M365 applications.
- Effective communication and interpersonal skills, including written and
- presentational, with the ability to work and engage with a diverse range of customers and stakeholders at all levels.
- Experience documenting business processes, gathering service requirements from diverse groups of stakeholders, to inform current and future service provision.
- Problem-solving skills working in a team-based environment.
NOTE: We openly welcome and invite applications from persons with disabilities or those protected by the human rights code and provide accommodation during all stages of the recruitment and hiring process, upon request.
TO APPLY:
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