Associate Relationship Manager

5 days ago

Montreal, Canada National Bank Full time

As Associate Relationship Manager within the Financial Institutions Group (FIG) at National Bank of Canada, you will help facilitate relationships with various correspondent banks and thus strengthen revenue growth. You offer comprehensive support to the various stakeholders within the bank, especially in terms of operations with our correspondent banks.

This position allows you to have a positive impact on the organization thanks to your rigor, your outstanding customer service and your experience in the field.

Your job:

  • Provide administrative assistance to managers banking relations
  • Act as the first point of contact and provide customer service to our correspondent banks, answer questions and resolve operational issues
  • Assist Directors in promoting banking products, initiating and executing transactions in collaboration with the Payment Operations, Trade Finance, Treasury and Factoring teams
  • Monitor business volumes, ongoing risks and allocated credit lines for all banking products
  • Manage regulatory updates and agency agreements with correspondent banks
  • Generate different reports
  • Maintain bank and correspondent records
  • Organize meetings with key partners
  • Manage the group's inbox, ensuring a quick response and efficient processing of all incoming correspondence
  • Handle various administrative requests, including identification mandates and customer experience letters
  • Conduct periodic compliance reviews and work collaboratively with the Compliance and Monitoring team on issues that need to be addressed
  • Participate in periodic credit assessments for country and bank boundaries and assist the Directors in the planning of country strategy and FI accounts

Your team:

Within the Financial Institutions Group (FIG), you are part of a team of 6 professionals and report to the Senior Manager. Our team stands out for its versatility and proactivity.

We aim to offer you a work-life balance, which includes a hybrid work environment and a flexible working schedule.

Our training programs promote on-the-job learning to help you master your role. You can access customized training content on topics such as compliance and trade finance to support your ongoing learning. You will also have access to colleagues with great expertise to enrich all aspects of your development.

Basic requirements:

  • Bachelor's degree in business administration or a related field.
  • 1 to 3 years of banking experience, preferably in correspondent banking/IFIs, Payments and Export-Import operations and/or corporate banking.
  • Ability to operate effectively under pressure.
  • Strong communication, time management, analytical and rigor skills.

Your benefits


In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.


Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.


We're putting people first


We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.


We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?


Come live your ambitions with us

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