Customer Relationship Manager

4 weeks ago

Montreal, Canada Fluid - Solutions de TalentsWorkforce Solutions Full time

Role: Customer Relationship Manager

Permanent Position

Location: Montreal, QC

  • Manage client relationships and assist in business development for existing accounts.
  • Solicit prospective customers by creating new relationships and obtaining new businesses.
  • Maintain a high level of client satisfaction through effective client support and resolve merchant complaints in a quick and efficient manner.
  • Organize, coordinate and execute account strategies to build rapport with business owners.
  • Proactively reach out to merchants in order to maintain strong relationships.
  • Coordinate with industry partners to help resolve issues and add value to merchant accounts

Skills & Requirements:

  • A minimum of two years of responsible leadership experiences in management or supervisory positions in credit card processing industry. (MUST HAVE)
  • Proven ability to respect and meet sales targets.
  • Excellent problem solving and multitasking skills.
  • Effectively communicate between customers,and through all phases of customer engagements. Ability to explain complex information in a clear and concise manner
  • Excellent communication skills in English.
  • Good teamwork and leadership skills.
  • Superior listening and negotiation skills.

Benefits:

  • Weekly pay +uncapped commission and bonus structure.
  • Fixed schedule (day shifts ONLY; no nights or weekends).
  • Daily cash bonuses.
  • Gift cards and awards.
  • Group benefits.
  • Free coffee/lattes
  • Complimentary breakfast everyday
  • Snack Bar
  • Rooftop Terrace
  • Monthly BBQs
  • Upbeat work environment and fun company culture

Fluid vous remercie de l'intérêt que vous portez à cette opportunité. Toutefois, seuls les candidats possédant les compétences requises seront contactés.

Fluid souscrit aux principes d'égalité d'accès à l'emploi et d'action positive. Nous accueillons et encourageons la diversité sur notre lieu de travail.

Les candidats doivent être qualifiés pour travailler au Canada.

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