Clinical Director, Pharmacy Member Success

3 weeks ago


British Columbia, Canada HealthPRO Canada Full time

Job description

HealthPRO Canada is Canada’s group contracting provider for healthcare.

We put decades of knowledge and the purchasing volumes of more than 1,300-member healthcare facilities across Canada to work.

Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance of supply and pursue new ideas and innovations.

The outcome is unprecedented buying power and market influence for Canadian healthcare facilities.

HealthPRO Canada provides a comprehensive salary and benefits package including enrollment in a competitive pension plan.

The Clinical Director, Pharmacy Member Success is responsible for providing a high level of professional support to HealthPRO Canada members in BC, AB, SK and MB, promoting the value of HealthPRO Canada services and monitoring successful implementation of contracts. In supporting members, the Clinical Director will provide information to the Contracting Team regarding requests and needs of members in order to ensure that pharmacy contracts are relevant to the current healthcare environment. The Clinical Director, Pharmacy Member Success is the member’s first point of contact for any issues related to contracts.


Job Description


Responsibilities:

  • Develop and maintain relationships with members by sharing professional knowledge and engendering trust.
  • Liaise with provincial contacts regarding all issues related to contracts.
  • Contribute to financial growth in Pharmacy Services by promoting member onboarding to new contracts, understanding new opportunities, and monitoring sales to ensure appropriate compliance with contracts.
  • Collaborate with other HealthPRO service areas to share best practices and look for opportunities for business growth.
  • Provide orientation and coordinate training of new staff at member sites to HealthPRO services and website.
  • Support members with activities related to transition of each contract cycle.
  • Encourage cross functional communication/sharing of ideas/information with respect to process steps, contract strategies, market research, etc.
  • Support Pharmacy team in contracting activities to ensure member needs are met.
  • Escalate contract/supplier issues to Contracting Team.
  • Organize and promote Pharmacy Technician and Buyer’s Forum.
  • Participate in sample evaluation process.
  • Support a Committee of the Pharmacy Advisory Council (e.g., Strategy Committee, Pediatric Expert Advisory Subcommittee, Drug Shortages Committee, etc.,) by coordinating meeting schedule, agenda generation and minutes with member Chair of the committee.
  • Remain current on industry shifts, occurrences, acquisitions/mergers, events, especially with respect to provincial pressures.


Skill Set

  • Graduate of an accredited school, licensed as a Registered Pharmacist in Canada
  • Minimum 5 years of relevant hospital pharmacy experience
  • Excellent understanding of hospital pharmacy operations and needs
  • High level understanding of all contracts from both a product and market perspective
  • Demonstrated leadership competency
  • Excellent interpersonal and negotiation skills



  • British Columbia, Canada HealthPRO Canada Full time

    Job descriptionHealthPRO Canada is Canada’s group contracting provider for healthcare.We put decades of knowledge and the purchasing volumes of more than 1,300-member healthcare facilities across Canada to work.Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance of...


  • British Columbia, Canada HealthPRO Canada Full time

    Job descriptionHealthPRO Canada is Canada’s group contracting provider for healthcare.We put decades of knowledge and the purchasing volumes of more than 1,300-member healthcare facilities across Canada to work.Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance of...


  • British Columbia, Canada HealthPRO Canada Full time

    Job description HealthPRO Canada is Canada’s group contracting provider for healthcare. We put decades of knowledge and the purchasing volumes of more than 1,300-member healthcare facilities across Canada to work. Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance...


  • British Columbia, Canada HealthPRO Canada Full time

    Job descriptionHealthPRO Canada is Canada’s group contracting provider for healthcare.We put decades of knowledge and the purchasing volumes of more than 1,300-member healthcare facilities across Canada to work.Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance of...


  • British Columbia, Canada HealthPRO Canada Full time

    Job descriptionHealthPRO Canada is Canada’s group contracting provider for healthcare.We put decades of knowledge and the purchasing volumes of more than 1,300-member healthcare facilities across Canada to work.Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance of...


  • British Columbia, Canada HealthPRO Canada Full time

    Job description HealthPRO Canada is Canada’s group contracting provider for healthcare. We put decades of knowledge and the purchasing volumes of more than 1,300-member healthcare facilities across Canada to work. Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance...


  • British Columbia, Canada, Canada HealthPRO Canada Full time

    Job descriptionHealthPRO Canada is Canada’s group contracting provider for healthcare.We put decades of knowledge and the purchasing volumes of more than 1,300-member healthcare facilities across Canada to work.Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance of...


  • British Columbia, Canada, Canada HealthPRO Canada Full time

    Job descriptionHealthPRO Canada is Canada’s group contracting provider for healthcare.We put decades of knowledge and the purchasing volumes of more than 1,300-member healthcare facilities across Canada to work.Our members count on us to reduce the cost of high-quality products and services they use, improve patient safety, help maintain assurance of...


  • British Columbia, Canada Clinical Management Consultants Full time

    A successful physician practice in Oregon is hiring a Director of Revenue Cycle. The Director of Revenue Cycle will report to the Chief Financial Officer and will have two direct reports that lead a team of 20+ employees. The Supervisor of Coding and the Business Office Supervisor will support the Director of Revenue Cycle by ensuring daily tasks are...


  • British Columbia, Canada Clinical Management Consultants Full time

    A successful physician practice in Oregon is hiring a Director of Revenue Cycle. The Director of Revenue Cycle will report to the Chief Financial Officer and will have two direct reports that lead a team of 20+ employees. The Supervisor of Coding and the Business Office Supervisor will support the Director of Revenue Cycle by ensuring daily tasks are...

  • Pharmacy Manager

    2 weeks ago


    Merritt, British Columbia, V1K, Thompson-Nicola, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is now accepting applications for a Pharmacy Manager to join the team at the Pharmasave in Merritt, BC.About Neighbourly Pharmacy:Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each...

  • Pharmacy Manager

    1 week ago


    Merritt, British Columbia, V1K, Thompson-Nicola, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is now accepting applications for a Pharmacy Manager to join the team at the Pharmasave in Merritt, BC.About Neighbourly Pharmacy:Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each...


  • Langley, British Columbia, V1M, Greater Vancouver, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $57.45 - $71.77 / hour Why Fraser Health?:Are you looking for a place to showcase your clinical hospital pharmaceutical skills?We have the perfect Full Time opportunity for a Clinical Pharmacy Specialist to join our team at Langley Memorial Hospital located in Langley, BC.Who are we?We are a...


  • Langley, British Columbia, V1M, Greater Vancouver, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $57.45 - $71.77 / hour Why Fraser Health?:Are you looking for a place to showcase your clinical hospital pharmaceutical skills?We have the perfect Full Time opportunity for a Clinical Pharmacy Specialist to join our team at Langley Memorial Hospital located in Langley, BC.Who are we?We are a...

  • Pharmacy Assistant

    1 month ago


    British Columbia, Canada Neighbourly Pharmacy Full time

    *Neighbourly Pharmacies *is welcoming applications for a positive and enthusiastic Full-time Pharmacy Assistant looking for the opportunity to join the established pharmacy team in Columbia Square Pharmasave, BC. *Summary:* The Pharmacy Assistant is responsible for providing superior customer service in a friendly, knowledgeable, and professional manner. The...

  • Pharmacy Manager

    2 weeks ago


    Golden, British Columbia, V0A, Columbia-Shuswap, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Pharmacy Manager to join the team at the Gourlay's Pharmacy in Golden, BC. This is a 1-year term position. Hours: Mon-Fri 9am-5pm, closed all weekends and statutory holidays. About Neighbourly Pharmacy: Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 295+...

  • Pharmacy Manager

    1 week ago


    Golden, British Columbia, V0A, Columbia-Shuswap, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Pharmacy Manager to join the team at the Gourlay's Pharmacy in Golden, BC. This is a 1-year term position. Hours: Mon-Fri 9am-5pm, closed all weekends and statutory holidays. About Neighbourly Pharmacy: Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 295+...

  • Pharmacy Manager

    2 weeks ago


    Aiyansh, British Columbia, V0J, Bulkley-Nechako, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Pharmacy Manager to join the team at the Pharmasave in Houston, BC. About Neighbourly Pharmacy: Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy's...

  • Pharmacy Manager

    1 week ago


    Aiyansh, British Columbia, V0J, Bulkley-Nechako, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Pharmacy Manager to join the team at the Pharmasave in Houston, BC. About Neighbourly Pharmacy: Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy's...

  • Pharmacy Manager

    2 weeks ago


    Victoria, British Columbia, V8N, Capital, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Pharmacy Manager to join the team at the Goldstream Guardian Pharmacy in Victoria, BC. About Neighbourly Pharmacy: Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients! We strive to uphold each...