Quality Assurance Analyst

Join to apply for the Quality Assurance Analyst (Automation) role at Versaterm . About Versaterm Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we build an ecosystem of intuitive tools for public safety agencies, forensic labs, court systems, schools, and other institutions. We focus on improving workflows to help our customers achieve more efficient operations, better service, and more just outcomes. Role Overview As a Quality Assurance Analyst II, you will plan, design, and execute manual and automated tests to ensure the functionality and stability of our public safety applications. You will collaborate closely with cross‑functional teams to drive quality across the software development lifecycle and support Incident Response and CAD products for police and fire users. Responsibilities Design, develop, and execute comprehensive test cases and plans based on product requirements and user stories. Verify that test case acceptance criteria have been met. Identify, document, and track software defects through resolution. Participate in code reviews, design sessions, and other Agile ceremonies. Collaborate with developers, product managers, and DevOps teams to ensure product quality throughout the release cycle. Analyze test results, generate reports, and provide feedback to stakeholders. Maintain and enhance test scripts, frameworks, and automation suites. Mentor junior QA team members and contribute to improving QA best practices. Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities. Qualifications Degree in Computer Science, Software Engineering, or a related field, or equivalent industry experience. 2–5 years of professional experience in quality assurance or a relevant testing role. Proficient in writing test cases, executing tests, and logging bugs. Familiarity with test automation tools such as Selenium, Playwright, Postman, etc. Experience with testing desktop applications (WPF), APIs, web applications, and/or mobile applications. Experience with test management and bug tracking tools such as Jira, Azure DevOps, Zephyr, etc. Ability to approach problems methodically and seek solutions with minimal guidance. Strong communication skills and the ability to collaborate effectively within a team environment. Eagerness to learn new technologies, tools, and methodologies. Clearance: Ability to pass a criminal background check for CJIS security requirements. Impress Us With Experience working in Agile/Scrum development environments. Exposure to CI/CD tooling such as Azure DevOps, GitHub Actions, etc. Experience with security and/or performance testing tools such as LoadNinja, Invicti, Qualys, etc. ISTQB or relevant certifications. Familiarity with AI tooling in development workflows. This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally, candidates must comply with the FBI’s Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint‑based background check. Obtaining and maintaining all required security clearances is a condition of employment. Equal Opportunity Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier‑free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact . #J-18808-Ljbffr