Quality Assurance Analyst

2 weeks ago


Ottawa, Canada Knak Full time

Join to apply for the Quality Assurance Analyst role at Knak. Knak Is a Mission-driven Company. Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is empowering people to be creative. That’s why Knak exists. We are a world-class enterprise email and landing page creation platform, designed by marketers, for marketers. Our industry-leading SaaS solution helps marketers be more efficient, improve conversion rates, and stay on brand. We also like to have a little fun. The Role: Quality Assurance Analyst We're looking for a QA Analyst who’s passionate about product quality and thrives in a collaborative, fast-paced environment. You’ll help shape the future of QA at Knak—leading manual testing efforts, enabling developers to test better, and ensuring our platform is as reliable as it is powerful. You’ll work closely with Engineering, Product, and UX to catch issues early, reduce production bugs, and improve the experience for our users. What You’ll Be Doing Execute thorough manual testing for new features and releases Build and maintain test plans and QA documentation Guide developers in adopting automated testing tools like Playwright Participate in planning and design sessions to flag potential quality risks Monitor and report on key product quality metrics What You Should Bring 3–5 years of experience in software QA or software engineering with a strong QA focus (ideally in a SaaS environment) Expertise in manual testing methodologies and QA planning tools Familiarity with automated testing frameworks (e.g., Cypress, Playwright, Jest) A keen eye for detail and strong analytical thinking Excellent communication and collaboration skills Comfort with tools like Slack, GitHub, and Google Workspace Nice to Have Experience enabling QA in CI/CD environments Background in developer enablement or testing automation coaching What We Offer Competitive salaries and equity in the company Comprehensive benefits and generous paid vacation Life leave days—because life happens Team lunches, off-sites, and a fun, collaborative culture A real investment in your career growth Our culture is our number one pillar. We’ve been named one of Ottawa’s Best Places to Work 2024 and we’re proud of the team and environment we’ve built. Let’s build the future of marketing together. If this sounds like your kind of challenge, we’d love to hear from you If you don’t meet every requirement, please apply anyway. We welcome applicants of all backgrounds and identities. If you require ANY accommodation to the interview process, please contact culture@knak.com. #J-18808-Ljbffr



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    Join to apply for the Quality Assurance Analyst role at Knak. Knak Is a Mission-driven Company. Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is empowering people to be creative. That’s why Knak exists....


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    Join to apply for the Quality Assurance Analyst role at Knak . Knak Is a Mission-driven Company . Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is empowering people to be creative. That’s why Knak exists....


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