Clinical Lead

Full-Time Clinical Lead- Ambulatory Care Services Location: WRHN @ Midtown (formerly Grand River Hospital, KW Campus) Home to seven regional programs and comprehensive health‑care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo‑Wellington and beyond. WRHN is redefining the health‑care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community‑driven health care. At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time. Position Summary The Clinical Lead is expected to be a proficient clinician, reporting to and taking direction from the Ambulatory Care (AC) Services initiatives in alignment with the program’s clinical services plan and the organization’s strategic objectives. The Clinical Lead will collaborate with the Program Manager and Program Director to identify areas for improvement within their department. Upon direction from the Program Manager, the Clinical Lead will be responsible for leading the planning, implementation, evaluation, and sustainability of selected quality improvement initiatives. This clinical lead is expected to provide both operational and clinical support within AC@ Midtown (MT) for Fracture Clinic, Hand Upper Extremity Program (HUEP), Minor Operation Procedures (MOP), Gyne Laser, Gyne Specialty, and Spine. Position Requirements / Responsibilities Lead and sustain quality improvement and process improvement initiatives. Follow up and close RL6 files (Levels 1, 2, 3), consulting with Program Manager as may be indicated. Assist with UKG monitoring, adjust, input payroll and submit every 2 weeks. Monitor supplies and equipment, make adjustments to resources required on an ongoing basis, and annually during call for capital. Follow up on broken and non‑functioning equipment to ensure repairs are requested and completed. Perform monthly department inspection and follow up on any occupational health and safety concerns noted in the department. Support employee recruitment, selection, retention, and professional development. Anticipate emergent and future issues/changes and provide leadership and vision in short‑ and long‑term planning; contribute to strategic planning at all levels. Provide leadership in the development of the Ambulatory Care strategic roadmap, complete gap analysis and lead expansion planning proposals with oversight from the Program Manager. Participate in monthly budget reviews with the program leadership team to identify issues that may affect a balanced portfolio budget. Collaborate with the program leadership team in the ongoing review and analysis of the finances within the program to ensure adherence to the operating plan targets. Coach and mentor team members in the provision of safe, quality care through vehicles such as patient care conferences, unit councils, team meetings, and on‑unit rounds. Qualifications Graduate of a regulated healthcare professional college. Master’s degree, either completed or in progress, in a relevant field; related coursework, certificates or additional training in quality improvement considered an asset. 4 years clinical experience with a minimum of 2 years working within an AC department. Employee expected to be fully competent after 6 months of on‑the‑job training, including time receiving coaching and mentorship from the department Clinical Manager. At WRHN We Support Our Team Members With A thorough onboarding and orientation program. Ongoing training and development opportunities. Access to our Ongoing Education Fund. Career mentorship. Wellness programs. Employees of Legacy St. Mary’s General Hospital are required to submit their application electronically using INFOR. Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier‑free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources. International Applicants If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions. We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes. Please Note New employees must provide documentation/proof of COVID‑19 vaccination status, a 2‑step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN. #J-18808-Ljbffr