Assistant Lodge Manager, Valemount

Year Round

Why join CMH?

We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens

Things that are important to us:

• Safety as a cornerstone.
• Share our passion - every day.
• Always act with integrity .
• We work as a team .
• Aim for best .
• Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:

• The opportunity to build lifelong friendships with staff and guests from around the world.
• Working for a company that stands behind its mission, vision, and values.
• An inclusive and rewarding company culture where employees are valued and supported.
• Explore and work at a world-class mountain destination.
• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.
• Work with hospitality professionals that take pride in providing a high-end guest experience.
• An opportunity to grow and learn in a work environment that promotes feedback and development.
• Discounts with brand partners and on CMH merchandise.
• Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Position Title: Assistant Lodge Manager, Remote Lodge

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Lodge Manager

Location of Work: Remote lodge near Valemount, BC

Job Status: Full-time, Seasonal

FLSA Status: Exempt

Reports: <20 indirect reports

Number of Positions: 1

Date of Last Review: August 2026

Anticipated Start Date: Early September 2026

Posting Close Date: This posting will remain open until a suitable candidate is found. The earliest posting close date would be August 28, 2026.

Position Overview

The Assistant Lodge Manager provides direct support to the Lodge Manager in all duties related to the hospitality experience. The Assistant Lodge Manager will serve in the Lodge Manager role whenever the Lodge Manager is on scheduled time off. This position includes a variety of administrative tasks, daily problem solving, supervising a team of staff, and delivering exceptional guest experiences. The Assistant Lodge Manager will be great with people, build meaningful professional relationships, and inspire their team to create life-changing mountain experiences.

The Assistant Lodge Manager has a schedule of two weeks on and one week off and will have the ability to step into a variety of lodge roles, as needed. Accommodation is available while on shift, at no extra cost, for staff joining our team.

Essential Duties and Responsibilities

• Collaborate with management team to help achieve the overall goals of the lodge including all administrative tasks associated with the hospitality and F&B programs.
• Communicate with supervisors, office personnel, and area management staff throughout CMH in a cooperative and effective manner.
• Provide direction, feedback, and ongoing coaching to develop and lead staff alongside the Lodge Manager.
• Act as a main point of contact and host for guests.
• Work with area management and Banff Office teams to support injured guests and follow-up on guest feedback.
• Maintain a comprehensive understanding of each position at the lodge pertaining to hospitality.
• Regularly assist with tracking lodge bar stock and inventory levels.
• Create and manage the staff schedule and ensure the successful completion of weekly time entry using timekeeping