Account Manager

2 weeks ago

Calgary, Canada Alcumus Full time

Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. As an Account Manager at Alcumus SafeContractor, you will play a key role in managing and developing long‑term relationships with our clients. You will be responsible for account growth, contract renewals, conducting site visits, and maximizing revenue within your portfolio. Department Customer Success Location Calgary, Canada Compensation $0 - $2 / year Day‑to‑day responsibilities Establish and develop strong, trusting relationships with current and potential clients assigned to you. Actively manage contract renewals, anticipating customer needs to ensure continuity and sustainable growth. Identify and seize business opportunities to drive revenue growth within existing accounts. Conduct regular on‑site visits to clients to better understand their needs, strengthen relationships and propose appropriate solutions. Design and present customized sales proposals, negotiate change requests and close additional sales. Work closely with internal teams (Sales, Billing, Accounting) to ensure effective follow‑up of purchase orders and contractual aspects. Conduct strategic discussions aimed at recommending the most suitable tools and services to maximize customer value. Provide relevant analyses and feedback on customer accounts in order to optimise sales actions. Ensure regular and accurate reporting on sales performance and account developments. Requirements for success Proven experience of more than 3 years in business development or account management in a B2B environment. Expertise in consultative selling, capable of understanding customer needs and proposing tailored solutions. Excellent influencing and team management skills to build strong relationships and lead effectively. Strong financial acumen, including forecasting and developing strategic plans for account growth. Strong business acumen with a deep understanding of market dynamics and customer priorities. Ability to collaborate with multiple stakeholders to align objectives and achieve common results. Dynamism and agility to adapt quickly in a highly regulated environment. Commitment to continuous improvement and learning to remain competitive in a competitive market. Benefits and perks Hybrid workplace policy.

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