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Senior Claims Investigator
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Senior Claims Investigator – Northbridge Financial Corporation Location: Mississauga, Ontario, Canada Overview As a Senior Claims Investigator, you will play a critical role in protecting our operational and financial interests. You will lead investigations into allegations, irregularities, and potentially fraudulent activities of moderate complexity, ensuring accuracy and integrity in every case. You’ll collaborate with internal teams and external stakeholders, presenting findings to Claims Management, Executive Leadership, legal authorities, and industry agencies. What You'll Do Conduct thorough investigations into complex fraudulent cases. Identify, analyze, and interpret evidence and relevant information. Prepare and present findings to internal teams and external partners. Manage a dynamic workload effectively while maintaining attention to detail. Build strong relationships across teams and with external stakeholders. Deliver industry-leading service aligned with investigative standards. Salary Range: $90,000–$100,000 annually. Compensation may vary above or below this range based on experience and qualifications. We Want Your Talent Investigating fraudulent cases Identifying and analyzing relevant evidence and information Presenting findings to groups of Claims Professionals Providing detailed findings Effectively managing a busy day-to-day schedule Qualifications Minimum 5 years of experience in the Property and Casualty Insurance industry Post-secondary education in an insurance-focused or related program Completed or working towards the CIP designation (asset) Completed Association of Certified Fraud Examiners (CFE) certification or willingness to obtain it In-depth knowledge of claims and adjusting practices, especially Commercial Auto, Property Damage, and Transportation & Logistics Strong experience with MS Office, particularly dynamic presentations using MS PowerPoint Ability to work as a team member Bilingual in French/English (asset) Benefits Hybrid work model: 50/50 office and home flexibility Competitive salary with employee share purchase plan, pension plans, RRSP, and staff insurance discounts Well‑being support: flexible health benefits, early leave days, wellness programs, rewards, and recognition programs Career growth: education assistance for CIP, FCIP, CRM, and other courses; internal mobility, leadership training, and mentoring programs Community involvement: donation matching and team volunteer days Who We Are Northbridge Financial is a 100 % Canadian, Fairfax-owned company with a reputation as one of Canada’s leading commercial property and casualty insurers. We serve through the Northbridge Insurance, Federated Insurance, and TruShield Insurance brands, dedicated to understanding our customers’ needs and helping Canadian businesses thrive. We believe in hard work, fun, and making a difference. Inclusive Workplace We celebrate diversity and are committed to creating an inclusive workplace for all. If you need accommodations during the selection process, please let us know. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Finance and Sales Industries Insurance #J-18808-Ljbffr
