Senior Analyst, Fraud Strategy

Senior Analyst, Fraud Strategy & Analytics Join a Challenger Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. With a talented team of inquisitive and agile challengers that break through the status quo, we aim to redefine the future of banking while having fun. Our company serves more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and Concentra Bank, supporting credit unions that serve more than six million members. With over $125 billion in combined assets under management and administration, we drive change in Canadian banking to enrich people’s lives. Our EQ Bank digital platform has been named one of Canada’s top banks on Forbes Worldwide Best Banks list since 2021. The Work Fraud strategy & analytics: Bring fraud prevention roadmap to fruition for the digital bank Identify, evaluate, and mitigate emerging fraud trends for banking and cards Analyze large data sets for fraud trends, patterns and behaviors Develop fraud reporting to identify fraud trends and develop strategies to minimize fraud losses Identify potential fraud control gaps/opportunities, assess benefits from improvements, and build the business case with Associate Director to implement changes to improve fraud controls Identify opportunities for driving operational efficiencies to mitigate fraud losses & manage costs Fraud monitoring & data management: Work closely with core teams to set up performance monitoring agenda and frequency Develop reporting to track performance of fraud mitigation tools, cost and other indicators Continuously optimize and improve performance in line with latest fraud trends Manage fraud data to enable rapid tracking and monitoring of trends Work with Technology teams to ensure relevant data pools are available for robust management and tracking of fraud data Incident response & management: Work with fraud operations and other teams to identify incidents and latest trends and support response management to incidents by working collaboratively with cross-functional team Help to develop and maintain playbook for response to fraud incidents, where possible Effectively engage with business partners to scope and design holistic response to fraud incidents, and work with partners to implement plans Let's Talk About You Master’s or Bachelor’s degree in Computer Science or a related STEM technical field with robust understanding of data-structures, algorithms and computational complexities Must have 1+ years of coding experience (Python focused, but language agnostic) Must have 1+ years of SQL database experience Preferred 2+ years of experience in fraud strategy & operations, data analytics, risk management, and knowledge management in the financial services space Solid understanding of trade-off between fraud mitigation and customer experience across banking, cards and different payment channels Strong preference for experience related to Canadian banking & regulatory environment Bachelor’s degree in statistics, engineering, quantitative field or equivalent; Masters degree an advantage Proven record working closely with different lines of business, influencing and collaborating in cross-functional teams Excellent conceptual and critical thinking skills Strong presentation and facilitation skills and strong interpersonal skills Plan, manage and action project plans and initiatives Experienced in analyzing and solving complex business problems, including ambiguous problems Strong analytically-anchored problem solving skills, with a solid background in data analysis, interpretation, reports and presentations SQL, Python, R, Power BI or Tableau experience preferred What we offer (For full-time permanent roles) Competitive discretionary bonus ✨ Market leading RRSP match program