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Cyber Security Service Lead
2 weeks ago
Our client is looking for a Cyber Service Lead to manage cyber services requests across their organization.
Location: Hybrid 2 - 3d/week Toronto
Duration: 6 months + 6 month ext
Responsibilties:
- Stakeholder Management; single point of contact from Office of the CISO for a portfolio of clients; building strong relationships and managing client expectations and escalations.
- Manages cyber intake requests for client portfolios, gather information and coordinate with other areas in the Office of the CISO, communicate risks to the client and follow up to ensure remediation plans are developed.
- Prepares cyber risk management reports, briefing notes, and presentations as required, leveraging cyber risk subject matter expertise.
- Supports service management process enhancements. Takes a proactive approach to identify gaps and opportunities to improvement.
- Maintains an up-to-date and in-depth knowledge of cyber security, emerging threats, trends and associated techniques and technologies as well as business drivers and opportunities.
- Meets defined SLAs and supports metric reporting.
Requirements
- Extensive (over 5 years) in Information Security and program delivery in cyber.
- Extensive experience with stakeholder management and client relations.
- Strong IT knowledge and cyber relevance with cyber threats, trends and technologies.
- Experience with JIRA is an asset.
- Ability to work in transformative programs.
- Strong in process management and controls to minimize risks exposure.
- Ability to achieve business objectives through influencing and effectively working with key stakeholders.
- Ability to lead efficient communication between all project stakeholders, including internal teams and clients.
- Excellent written & verbal communication skills, confident communicating at all levels including business partners, leadership, and vendors.
- Keen attention to detail and strong organization skills.
- Self-motivated team player who takes initiative and can work independently.
- Ability to work in a fast-paced environment managing multiple priorities with proven time management skills.
- Tenacious and willing to support the team during peak volumes and workloads with various activities.
- Demonstrated critical thinking and strategic planning skills.
- Preferred Certifications (any in the list): CISSP, CISM or CISA is an asset.
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