Strategy Account Manager

3 days ago

Canada Pilothouse Digital Full time

OBJECTIVE OF THE ROLE The Strategy Account Manager supports Senior Strategists in managing a portfolio of client accounts. This role is focused on coordination, performance tracking, and operational support across multiple delivery channels to ensure strategy is executed consistently and effectively. This is a role for someone with a foundation in marketing or advertising who wants to grow into a strategic, client-facing position. REQUIREMENTS 1 to 3 years of relevant experience in media, performance, and DTC marketing. Education or experience in marketing, advertising, communications, or a related field Familiarity with digital marketing channels and agency environments is preferred ESSENTIAL QUALITIES Strong organizational skills and attention to detail Ability to manage multiple timelines, requests, and dependencies Comfort working cross-functionally with multiple delivery teams Clear written and verbal communication THE DAY-TO-DAY Act as the day-to-day point of coordination with delivery teams across Google, Meta, TikTok, Email, Retention, Pinterest, and Creative Production Track requests, timelines, and dependencies across channels Ensure teams have what they need to execute without bottlenecks Performance & Reporting Track account performance and key KPIs across channels Support reporting by pulling data, organizing insights, and flagging trends or issues Maintain a clear view of what is working, what is not, and what needs attention Client & Meeting Support Build meeting agendas and ensure meetings are well-structured Capture notes, decisions, and action items Own follow-ups and ensure commitments are completed on time Account Operations Maintain account documentation, timelines, and task tracking Support onboarding and ongoing account hygiene Help ensure a consistent and professional client experience ABOUT THE POSITION You’ll work closely with Senior Strategists to support execution across multiple performance channels. This role plays a critical part in keeping accounts organized, communication flowing, and teams aligned—creating the foundation for strong strategy and excellent client experience. ABOUT PILOTHOUSE We are focused on building a team of hustlers who are passionate about the Direct-To-Consumer space and who are eager to learn and grow. We push each other to do awesome work and encourage team members to bring even the wildest ideas forward. Team culture is everything at Pilothouse. We have regular check-ins to discuss industry trends and new opportunities. You\'ll work with a team that has decades of marketing experience who want to learn from you just as much as you will from them. APPLICATION INSTRUCTIONS Along with your resume, please submit a cover letter and a brief explanation of why you are interested in this position. Feel free to include an example of some of the awesome things you\'ve done that make you stand out. We appreciate your time and thank all applicants for their interest, but we will only be responding to shortlisted applicants. BENEFITS Perks for our online team members: Benefits package through Sun Life after completion of the 3 month probationary period Fun virtual events - we host company events to focus on fun and growth Work from home Flexible work schedule Perks for if you’re ever in town: Commuter friendly - we have bike storage inside our office #J-18808-Ljbffr

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