Administrative Assistant Ii

About UHN
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada’s top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.Www.Uhn.CaUnion:
Non-UnionNumber of vacancies:
1New or Replacement Position:
NewSite:
TorontoWestern HospitalDepartment:
JS Sonshine Centre - Department of Neurology / KBIReports to:
Director & Program Coordinator, Jay & Sari Sonshine CentreSalary Range:
$25.56 - $31.95 per hourHours:
22.5 hours per weekShifts:
DayStatus:
Temporary Part-TimeClosing Date:
July 9, 2026Position Summary
The Jay and Sari Sonshine Centre for Stroke Prevention & Cerebrovascular Brain Health at Toronto Western Hospital is currently recruiting a Clinical Administrative Assistant II. The ideal candidate will have a strong background in clinical administration, and a passion for innovation and creativity, while working with high productive outputs.The JS Sonshine Centre was officially established in October of 2023 with a mission to bring patients, communities, clinicians and scientists together to work on preventing stroke and preserving brain health through better brain care. The centre is founded on principles of the lifestyle medicine paradigm to provide enhanced quality of outpatient services tailored to patient-directed care for: better prevention of future stroke, improved quality of life post-stroke/TIA, and optimized brain care over years for all. The three overarching pillars of the JS Sonshine Centre are: a) innovation to catalyze integration of clinical care;

2) education to optimize promotion of brain health;

and 3) research collaborations to advance brain health both nationally and internationally.Duties
Support the timely and efficient processing of incoming referrals, scheduling/rescheduling of patient appointments, responding to patients' general inquiries, cancelling patient appointments, and completing reminder communications at the UHN Jay & Sari Sonshine Centre ClinicsComplete administrative tasks that support data reporting requirements and a positive patient experience, meeting quality standards set out by UHN including registering patients, as needed, in UHN’s EPIC EMR (Electronic Medical Record) systemUtilizing knowledge of medical terminology and advanced functions to provide word processing/typing services to facilitate the production of moderate and/or complex documents/materials for assigned personnelMaintaining written and/or electronic calendar/scheduleAdministering and monitoring billing procedures and departmental budgeting recordsModifying and maintaining electronic and paper information filing/retrieval methods, systems and/or formatsAssist with day-to-day JSSC administrative activities as neededProvide cross-coverage support as a member of an operational administrative teamQualifications
Completion of a recognized post secondary medical secretarial arts program at the diploma level or equivalent, requiredCompletion of a Bachelor's Degree, preferredThree (3) years related clinical administration and support experience, requiredCompletion of a medical terminology course, requiredPrevious on-the-job computer/word-processing, database and spreadsheet software experience in a Microsoft Office environment is preferredExperience working in an academic health care environmentExperience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is requiredExperience working with online survey and research database tools such as REDCap is an assetStrong writing, editing, and proofreading skillsExperience working with financials and billing is an assetExcellent organizational and time management skillsExcellent knowledge of health care, organizational/office practices, procedures and standardsExcellent interpersonal, verbal and written communication skillsAbility to use good judgment in assessing difficult situationsAble to operate effectively in an interdisciplinary teamAbility to maintain and protect patient confidentialityBenefits
Competitive offer packagesGovernment orga